=== Zopim Live Chat === Contributors: bencxr Tags: widget, plugin, sidebar, page, admin, enhancement, livechat, chat, widget Requires at least: 2.7 Tested up to: 3.1.1 Stable tag: 1.1.1 Zopim is an award winning facebook-like chatbar built for websites. It connects website owners and visitors together via a cross-browser platform. == Description == Update: In Oct 2010, Zopim was nominated Asia.s Top 10 Web Apps and selected as Red Herring Asia Top 100 Finalists. Read about it here: http://blog.zopim.com/?p=681 Build relationships with visitors to your website. They will be pleasantly surprised to know that a real person is there to respond to them. * Know what your customers are looking at. See which product page they are currently viewing * Let customers with questions reach you directly. Or proactively click on them to start a conversation * Reply to chats via any browser, or your favorite IM client. Chat from Gtalk, MSN, Yahoo! Messenger, AOL, and from Smart Phones that support mobile IM client. **What does Zopim look like?** Zopim shows up as a chatbar docked to the bottom of your website. Visitors chat with you by clicking on the Zopim Chat Bar. **3 Reasons to Use Zopim (& Not Anyone Else)** * Nice Interface, Great User Experience * One click deployment. So simple to setup and use, you.ll start loving it :) * 16 hours online chat support even for free accounts . simply visit our website! **Zopim works across major browsers and IM** * Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari ... * Gtalk / MSN / Yahoo! Messenger / AIM * iPhone, Blackberry & any other Smart Phones that supports mobile IM clients **See all languages available, lovingly translated by Zopim users (in alphabetical order)** * Arabic | Bulgarian | Chinese | Croatian | Czech | Danish | Dutch; Flemish | Estonian | Faroese | Finnish | French | Georgian | German | Greek | Hebrew | Hungarian | Icelandic | Indonesian | Italian | Japanese | Korean | Kurdish | Latvian | Lithuanian | Macedonian | Malay | Norwegian Bokmal | Persian | Polish | Portuguese | Romanian | Russian | Serbian | Slovak | Slovenian | Spanish; Castilian | Swedish | Thai | Turkish | Ukranian | Urdu | Vietnamese == Changelog == = 1.1.1 = * Maintenace update: Fix invalid plugin header (zopim.php) for new installation = 1.1.0 = * Maintenace update: Greeting messages are now saved properly. * Add more language options in customization page. * Using new Zopim async embed script: improve page's load time and do not block page's rendering anymore. = 1.0.7 = * Maintenance update: Remove phased out "middle left", "middle right" positions * Add options to let user decides hiding of chat bubble, no longer force show/hide * Enable option for not using plugins' greeting messages = 1.0.6 = * Maintenance update: Class' redeclaration conflict fix. = 1.0.5 = * Maintenance update: fix minor bug on widget customization page - online msg input = 1.0.4 = * Robustness update: Make sure widget won't appear more than once. = 1.0.3 = * Maintenance update: New line bugfixes. = 1.0.2 = * Maintenance update: More curl robustness enhancements. = 1.0.1 = * Maintenance update: More robust connectivity, CURL errors caught * Note: PHP Curl is required (and has always been). = 1.0 = * Stability update: Official Plugin Launched = 0.6.1 = * Update: Launched with improved signup process and minor cosmetic fixes. = 0.6.0 = * UI fix: Improved account management page. = 0.5.0 = * Feature: Push surveys and questions to the visitor. * Bugfix: In-plugin dashboard will be hidden in full screen mode. = 0.4.0 = * Feature: Provide customer service through your favourite IM client (MSN, GTalk, Yahoo, AIM) * Feature: You can access the dashboard in full screen! = 0.3.0 = * Feature: Connect to Zopim servers using 256-bit industry standard SSL for increased security! * Feature: You can experiment with customizing the widget even without an account. * Feature: Change the automatic messages displayed on the widget when it first loads, and depending on your online status. * Feature: Customize the language of the widget. * Bugfix: Positioning customization now works properly. = 0.2.0 = * Feature: Live Visitor Analytics (page your users are on, webpaths, length of stay, repeat visits and much more!) * Feature: Create an account directly in the plugin. * Feature: Rank Visitors by priority of importance. = 0.1.0 = * Feature: Add the Zopim live chat widget to your site! * Feature: Customize look and feel of the widget, including themes and color! * Feature: Use wordpress user information to populate visitor data in the plugin. == Screenshots == 1. Chat window on your website - active chat 2. Chat widget on your website - minimized 3. Account Configuration 4. Styling and customiation 5. Another nice screenshot on a 'virtual' monitor == Frequently Asked Questions == = Do I have to install any software on my server to get this working? = Not at all! Zopim is a hosted livechat service. Simply configure the plugin and you're done! = Which web browsers work best with this plugin = Though designed to work on most browsers, Zopim works best in the following environment: IE 6 or later (PC), Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac). = I managed to install the plugin but cannot link up to Zopim. Why? = Most likely PHP Curl is not installed or configured properly. Please request your server administrator to enable the PHP CURL extension (see http://www.php.net/manual/en/book.curl.php for details). Alternatively, you can also manually include the script in the footer file ("wp-content/themes/default/footer.php" in your wordpress installation). = Is it free to use? = The plugin comes with a free plan specially tailored for Wordpress users. Power users can purchase upgrade options anytime. = Its just not working for me! HELP! = Dont worry!! We are happy to assist! Just come on down to our site at http://www.zopim.com or leave an email for us at wordpress@zopim.com and we will help you with installation. == Usage == After enabling the plug in, head on to the widget customization page to change settings and integrate it's look and feel with your site. When done, enable it by visiting the account configuration page and completing the instant signup process. == Installation == *Server Requirements:* PHP4 or PHP5 with PHP Curl installed. *Wordpress versions:* Wordpress 2.7 and up. *Thanks for using us* :)