# Copyright (C) 2026 Warcal # This file is distributed under the GPL-2.0-or-later. msgid "" msgstr "" "Project-Id-Version: ReturnKit – Returns, Refunds & EU Withdrawal Button for WooCommerce 1.0.1\n" "Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/returnkit\n" "Last-Translator: Warcal \n" "Language-Team: Warcal\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "POT-Creation-Date: 2026-10-26T08:41:12+00:00\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "X-Generator: WP-CLI 2.12.0\n" "X-Domain: returnkit\n" #. Plugin Name of the plugin #: returnkit.php msgid "ReturnKit – Returns, Refunds & EU Withdrawal Button for WooCommerce" msgstr "" #. Plugin URI of the plugin #: returnkit.php msgid "https://warcal.dev/wordpress/plugins/returnkit" msgstr "" #. Description of the plugin #: returnkit.php msgid "A self-service returns portal for WooCommerce: customers request returns from My Account or as guests, you approve, receive and refund in a few clicks. Includes the EU \"withdraw from contract\" function (Directive 2023/2673) with line-item withdrawal, a confirmation step, timestamped acknowledgements and an audit log." msgstr "" #. Author of the plugin #: returnkit.php msgid "Warcal" msgstr "" #. Author URI of the plugin #: returnkit.php msgid "https://warcal.dev" msgstr "" #: includes/Admin/Actions.php:78 msgid "Someone is already working on this request. Reload and try again." msgstr "" #: includes/Admin/Actions.php:82 msgid "That request no longer exists." msgstr "" #: includes/Admin/Actions.php:136 msgid "Write a note first." msgstr "" #: includes/Admin/Actions.php:150 msgid "Withdrawals linked to an order can't be deleted: they are the record of the customer's statement." msgstr "" #. translators: %s: request number. #: includes/Admin/Actions.php:156 #, php-format msgid "ReturnKit: request %s was deleted by staff." msgstr "" #: includes/Admin/Actions.php:195 msgid "No order with that number." msgstr "" #: includes/Admin/Actions.php:198 msgid "This request is already linked to an order." msgstr "" #. translators: %s: order number. #: includes/Admin/Actions.php:210 #, php-format msgid "Linked to order #%s by staff." msgstr "" #. translators: %s: request number. #: includes/Admin/Actions.php:212 #, php-format msgid "ReturnKit: withdrawal %s linked to this order." msgstr "" #: includes/Admin/Actions.php:301 #: includes/Pro/Insights.php:197 #: includes/Pro/Labels.php:122 msgid "You do not have permission to do that." msgstr "" #: includes/Admin/Admin.php:67 msgid "Dashboard" msgstr "" #: includes/Admin/Admin.php:68 #: includes/Admin/Admin.php:226 #: views/pro/insights.php:41 #: views/requests.php:38 msgid "Requests" msgstr "" #: includes/Admin/Admin.php:69 #: includes/Admin/Admin.php:227 #: views/dashboard.php:86 msgid "Settings" msgstr "" #: includes/Admin/Admin.php:70 msgid "Help" msgstr "" #: includes/Admin/Admin.php:79 #: includes/Admin/Admin.php:230 msgid "Go Pro" msgstr "" #: includes/Admin/Admin.php:94 #: includes/Core/Privacy.php:272 #: views/dashboard.php:40 #: views/header.php:21 #: views/request.php:219 msgid "ReturnKit" msgstr "" #: includes/Admin/Admin.php:95 #: includes/Admin/OrderBox.php:39 #: includes/Frontend/Account.php:78 #: includes/Frontend/Account.php:83 #: includes/Frontend/Account.php:111 #: templates/myaccount/order-panel.php:25 #: views/settings.php:206 msgid "Returns" msgstr "" #: includes/Admin/Admin.php:187 msgid "You have unsaved changes" msgstr "" #: includes/Admin/Admin.php:188 msgid "Recommended values filled in. Save to apply them." msgstr "" #: includes/Admin/Admin.php:189 msgid "Decline this request? The customer is emailed your reason." msgstr "" #: includes/Admin/Admin.php:190 msgid "Refund this amount now? This can't be undone." msgstr "" #: includes/Admin/Admin.php:191 msgid "Delete this request and its history permanently?" msgstr "" #: includes/Admin/Admin.php:244 #: views/help.php:94 msgid "Documentation" msgstr "" #: includes/Admin/Admin.php:245 msgid "Support" msgstr "" #: includes/Admin/Admin.php:268 msgid "Withdrawal function switched on" msgstr "" #: includes/Admin/Admin.php:269 msgid "Withdrawal page published" msgstr "" #: includes/Admin/Admin.php:269 msgid "Create the pages from Settings → Pages." msgstr "" #: includes/Admin/Admin.php:271 msgid "\"Withdraw from contract here\" link on every page" msgstr "" #: includes/Admin/Admin.php:273 msgid "Turn on the footer link, add the page to your footer menu, or place [returnkit_withdrawal_button] in your footer. Then check it shows." msgstr "" #: includes/Admin/Admin.php:276 msgid "Acknowledgement email enabled" msgstr "" #: includes/Admin/Admin.php:276 msgid "Turn on \"Withdrawal acknowledgement\" in WooCommerce → Settings → Emails." msgstr "" #: includes/Admin/Admin.php:277 msgid "Withdrawal links in My Account and order emails" msgstr "" #: includes/Admin/Admin.php:278 msgid "Only one withdrawal form active" msgstr "" #: includes/Admin/Admin.php:278 msgid "WooCommerce's own withdrawal form is also on." msgstr "" #: includes/Admin/Admin.php:331 msgid "Settings saved" msgstr "" #: includes/Admin/Admin.php:332 msgid "Pages created" msgstr "" #: includes/Admin/Admin.php:333 msgid "Request approved and the customer emailed" msgstr "" #: includes/Admin/Admin.php:334 msgid "Request declined and the customer emailed" msgstr "" #: includes/Admin/Admin.php:335 msgid "Marked as received" msgstr "" #: includes/Admin/Admin.php:336 msgid "Refund issued and the request completed" msgstr "" #: includes/Admin/Admin.php:337 msgid "Request completed" msgstr "" #: includes/Admin/Admin.php:338 msgid "Note added" msgstr "" #: includes/Admin/Admin.php:339 msgid "Message sent to the customer" msgstr "" #: includes/Admin/Admin.php:340 msgid "Request deleted" msgstr "" #: includes/Admin/Admin.php:341 msgid "Request linked to the order" msgstr "" #: includes/Admin/Admin.php:381 msgid "This ReturnKit screen could not be shown. Your store is not affected. Details:" msgstr "" #: includes/Admin/Admin.php:395 #: includes/Pro/Insights.php:174 msgid "You do not have permission to view this page." msgstr "" #: includes/Admin/OrderBox.php:69 msgid "No return requests for this order." msgstr "" #. translators: %s: date. #: includes/Admin/OrderBox.php:76 #, php-format msgid "Returnable until %s." msgstr "" #: includes/Admin/OrderBox.php:78 msgid "Open the return form" msgstr "" #: includes/Admin/OrderBox.php:79 msgid "Opens the customer's return form for this order, for example to log a return you received by email or phone." msgstr "" #: includes/Admin/ProductFields.php:44 msgid "Not returnable" msgstr "" #: includes/Admin/ProductFields.php:45 msgid "Customers can't request a return for this product (ReturnKit)." msgstr "" #: includes/Admin/ProductFields.php:51 msgid "No right of withdrawal" msgstr "" #: includes/Admin/ProductFields.php:52 msgid "A legal exception to the EU right of withdrawal, for example sealed hygiene goods, made-to-order or perishable items. Make sure your terms say so." msgstr "" #: includes/Core/Installer.php:104 msgctxt "page title" msgid "Returns" msgstr "" #: includes/Core/Installer.php:105 msgctxt "page slug" msgid "returns" msgstr "" #: includes/Core/Installer.php:109 msgctxt "page title" msgid "Withdraw from contract" msgstr "" #: includes/Core/Installer.php:110 msgctxt "page slug" msgid "withdraw-from-contract" msgstr "" #: includes/Core/Plugin.php:97 msgid "ReturnKit needs WooCommerce to be installed and active." msgstr "" #: includes/Core/Privacy.php:48 #: includes/Core/Privacy.php:62 msgid "ReturnKit returns and withdrawals" msgstr "" #: includes/Core/Privacy.php:81 #: templates/myaccount/returns.php:71 #: templates/myaccount/returns.php:81 #: views/requests.php:90 msgid "Request" msgstr "" #: includes/Core/Privacy.php:85 #: views/requests.php:52 msgid "Type" msgstr "" #: includes/Core/Privacy.php:89 #: includes/Pro/Exchanges.php:566 #: templates/myaccount/returns.php:74 #: templates/myaccount/returns.php:87 #: views/requests.php:95 msgid "Status" msgstr "" #: includes/Core/Privacy.php:93 #: views/requests.php:96 msgid "Submitted" msgstr "" #: includes/Core/Privacy.php:97 #: templates/emails/customer-withdrawal.php:46 #: templates/emails/plain/customer-withdrawal.php:30 #: templates/portal/request.php:68 #: templates/portal/withdrawal-form.php:96 #: templates/portal/withdrawal-review.php:33 #: views/request.php:116 #: views/request.php:269 msgid "Name" msgstr "" #: includes/Core/Privacy.php:101 #: templates/emails/customer-withdrawal.php:47 #: templates/emails/plain/customer-withdrawal.php:31 #: templates/portal/request.php:70 #: views/request.php:117 #: views/request.php:270 msgid "Email" msgstr "" #: includes/Core/Privacy.php:105 msgid "IP address" msgstr "" #: includes/Core/Privacy.php:109 #: includes/Core/Privacy.php:147 msgid "Note" msgstr "" #: includes/Core/Privacy.php:119 #: templates/portal/withdrawal-form.php:133 #: views/request.php:137 #: views/requests.php:93 msgid "Items" msgstr "" #: includes/Core/Privacy.php:125 msgid "Returns and withdrawals" msgstr "" #: includes/Core/Privacy.php:135 #: includes/Domain/Labels.php:118 #: includes/Pro/Credit.php:444 #: includes/Pro/Credit.php:577 #: includes/Pro/Credit.php:667 #: includes/Pro/SettingsUi.php:91 #: includes/Pro/SettingsUi.php:101 #: templates/portal/return-form.php:168 #: views/pro.php:17 msgid "Store credit" msgstr "" #: includes/Core/Privacy.php:139 #: templates/myaccount/returns.php:32 #: templates/myaccount/returns.php:49 #: templates/myaccount/returns.php:73 #: templates/myaccount/returns.php:86 msgid "Date" msgstr "" #: includes/Core/Privacy.php:143 msgid "Amount" msgstr "" #: includes/Core/Privacy.php:241 msgid "[erased]" msgstr "" #: includes/Core/Privacy.php:242 msgid "Personal data erased on request." msgstr "" #: includes/Core/Privacy.php:268 msgid "When you request a return, an exchange or withdraw from a purchase, we store your name, email address, the order and items concerned, your reason and comments, the date and time, and a shortened (anonymized) IP address. We use this to handle your request, to send you the confirmations and updates about it, and, for withdrawals, as the record of when your withdrawal was received. These records are kept as long as your order records." msgstr "" #: includes/Core/Privacy.php:270 msgid "When you request a return, an exchange or withdraw from a purchase, we store your name, email address, the order and items concerned, your reason and comments, the date and time, and your IP address. We use this to handle your request, to send you the confirmations and updates about it, and, for withdrawals, as the record of when your withdrawal was received. These records are kept as long as your order records." msgstr "" #: includes/Core/Settings.php:321 msgid "Withdraw from contract here" msgstr "" #: includes/Core/Settings.php:322 msgid "Confirm withdrawal" msgstr "" #: includes/Core/Settings.php:323 msgid "Pack the items securely and include your return number. We will refund you as soon as the items arrive." msgstr "" #: includes/Domain/Eligibility.php:195 msgid "Online withdrawal is not available for this store." msgstr "" #: includes/Domain/Eligibility.php:195 msgid "Online returns are not available for this store." msgstr "" #: includes/Domain/Eligibility.php:197 msgid "This order can't be withdrawn from online in its current status. Please contact us." msgstr "" #: includes/Domain/Eligibility.php:197 msgid "This order can't be returned yet. Returns open once the order is complete." msgstr "" #: includes/Domain/Eligibility.php:199 msgid "The withdrawal period for this order has ended." msgstr "" #: includes/Domain/Eligibility.php:199 msgid "The return period for this order has ended." msgstr "" #: includes/Domain/Eligibility.php:201 #: includes/Frontend/Forms.php:173 msgid "Please contact us to return items from this order." msgstr "" #: includes/Domain/Eligibility.php:203 msgid "A withdrawal has already been received for everything in this order." msgstr "" #: includes/Domain/Eligibility.php:203 msgid "Every item in this order has already been returned or can't be returned." msgstr "" #: includes/Domain/Eligibility.php:205 msgid "This order isn't eligible." msgstr "" #: includes/Domain/Eligibility.php:277 #: includes/Domain/Eligibility.php:279 msgid "Excluded from the right of withdrawal (for example sealed hygiene goods or made-to-order items)." msgstr "" #: includes/Domain/Eligibility.php:282 msgid "This item can't be returned." msgstr "" #: includes/Domain/Eligibility.php:284 msgid "Items in this category can't be returned." msgstr "" #: includes/Domain/Eligibility.php:286 msgid "Digital and virtual items can't be returned." msgstr "" #: includes/Domain/Eligibility.php:288 msgid "Sale items can't be returned." msgstr "" #: includes/Domain/Labels.php:25 #: views/dashboard.php:134 msgid "Awaiting review" msgstr "" #: includes/Domain/Labels.php:26 msgid "Approved" msgstr "" #: includes/Domain/Labels.php:27 msgid "Items received" msgstr "" #: includes/Domain/Labels.php:28 msgid "Completed" msgstr "" #: includes/Domain/Labels.php:29 msgid "Declined" msgstr "" #: includes/Domain/Labels.php:30 msgid "Cancelled" msgstr "" #: includes/Domain/Labels.php:33 #: templates/emails/customer-withdrawal.php:45 #: templates/emails/plain/customer-withdrawal.php:29 #: views/request.php:146 msgid "Received" msgstr "" #: includes/Domain/Labels.php:34 msgid "Accepted" msgstr "" #: includes/Domain/Labels.php:35 msgid "Not eligible" msgstr "" #: includes/Domain/Labels.php:77 msgid "Return" msgstr "" #: includes/Domain/Labels.php:78 #: includes/Domain/Labels.php:119 #: includes/Pro/Exchanges.php:364 msgid "Exchange" msgstr "" #: includes/Domain/Labels.php:79 msgid "Withdrawal" msgstr "" #: includes/Domain/Labels.php:103 msgctxt "request type inside a sentence" msgid "return" msgstr "" #: includes/Domain/Labels.php:104 msgctxt "request type inside a sentence" msgid "exchange" msgstr "" #: includes/Domain/Labels.php:105 msgctxt "request type inside a sentence" msgid "withdrawal" msgstr "" #: includes/Domain/Labels.php:117 #: templates/portal/return-form.php:163 #: views/request.php:369 msgid "Refund" msgstr "" #: includes/Domain/Labels.php:142 msgid "My Account" msgstr "" #: includes/Domain/Labels.php:143 msgid "Guest portal" msgstr "" #: includes/Domain/Labels.php:144 msgid "Withdrawal form" msgstr "" #: includes/Domain/Labels.php:145 msgid "Created by staff" msgstr "" #: includes/Domain/Labels.php:158 msgid "Outside the period" msgstr "" #: includes/Domain/Labels.php:159 msgid "No matching order" msgstr "" #: includes/Domain/Labels.php:160 msgid "Email differs from order" msgstr "" #: includes/Domain/Labels.php:161 msgid "Frequent returner" msgstr "" #: includes/Domain/Labels.php:162 msgid "CardFence risk" msgstr "" #. translators: %s: human time difference, e.g. "5 minutes". #: includes/Domain/Labels.php:182 #, php-format msgid "%s ago" msgstr "" #: includes/Domain/Reasons.php:34 msgid "Wrong size or fit" msgstr "" #: includes/Domain/Reasons.php:35 msgid "Damaged or defective" msgstr "" #: includes/Domain/Reasons.php:36 msgid "Not as described" msgstr "" #: includes/Domain/Reasons.php:37 msgid "Wrong item sent" msgstr "" #: includes/Domain/Reasons.php:38 msgid "Changed my mind" msgstr "" #: includes/Domain/Reasons.php:39 msgid "Arrived too late" msgstr "" #: includes/Domain/Reasons.php:40 msgid "Other" msgstr "" #: includes/Domain/Reasons.php:80 msgid "Withdrawal (no reason needed)" msgstr "" #: includes/Domain/Service.php:55 msgid "We couldn't find that order." msgstr "" #: includes/Domain/Service.php:62 msgid "Another request for this order is being saved. Please try again in a moment." msgstr "" #: includes/Domain/Service.php:121 msgid "One of the selected items isn't part of this order." msgstr "" #. translators: %s: product name. #: includes/Domain/Service.php:126 #, php-format msgid "%s can't be returned." msgstr "" #. translators: 1: product name, 2: quantity left. #: includes/Domain/Service.php:130 #, php-format msgid "Only %2$d of %1$s can still be returned." msgstr "" #. translators: %s: product name. #: includes/Domain/Service.php:143 #, php-format msgid "Please choose a reason for returning %s." msgstr "" #: includes/Domain/Service.php:154 #: includes/Frontend/Forms.php:262 msgid "Please choose at least one item to withdraw from." msgstr "" #: includes/Domain/Service.php:154 msgid "Please choose at least one item to return." msgstr "" #: includes/Domain/Service.php:230 #: includes/Domain/Service.php:285 msgid "Your request could not be saved. Please try again or contact us." msgstr "" #: includes/Domain/Service.php:258 msgid "Please enter a valid email address." msgstr "" #. translators: %s: date and time with timezone. #: includes/Domain/Service.php:379 #, php-format msgid "Withdrawal statement received on %s." msgstr "" #: includes/Domain/Service.php:382 msgid "Request created by staff." msgstr "" #. translators: %s: where the request was made. #: includes/Domain/Service.php:385 #, php-format msgid "Request submitted via %s." msgstr "" #. translators: %s: flag label. #: includes/Domain/Service.php:389 #, php-format msgid "Flagged: %s" msgstr "" #. translators: 1: request number, 2: date and time. #: includes/Domain/Service.php:403 #, php-format msgid "ReturnKit: withdrawal %1$s received on %2$s." msgstr "" #. translators: 1: request type, 2: request number. #: includes/Domain/Service.php:405 #, php-format msgid "ReturnKit: %1$s request %2$s submitted." msgstr "" #: includes/Domain/Workflow.php:65 msgid "The customer has items to send back, but no return address is set. Add it in ReturnKit → Settings → Sending items back, or write where to send the parcel in the message." msgstr "" #: includes/Domain/Workflow.php:79 msgid "Please tell the customer why the request is declined." msgstr "" #: includes/Domain/Workflow.php:92 msgid "This request can no longer be cancelled." msgstr "" #: includes/Domain/Workflow.php:107 msgid "Items can't be marked as received at this stage." msgstr "" #: includes/Domain/Workflow.php:143 msgid "This request can't be refunded at this stage." msgstr "" #: includes/Domain/Workflow.php:147 msgid "The order for this request no longer exists, so it can't be refunded here." msgstr "" #: includes/Domain/Workflow.php:155 msgid "Enter the amount to refund." msgstr "" #: includes/Domain/Workflow.php:159 msgid "Enter a refund amount greater than zero." msgstr "" #. translators: %s: maximum amount. #: includes/Domain/Workflow.php:163 #, php-format msgid "The refund can be at most %s." msgstr "" #. translators: %s: request number. #: includes/Domain/Workflow.php:170 #, php-format msgid "ReturnKit %s" msgstr "" #. translators: %s: error from WooCommerce or the payment gateway. #: includes/Domain/Workflow.php:187 #, php-format msgid "Refund failed: %s" msgstr "" #. translators: 1: amount, 2: "through the payment gateway" or "manually". #: includes/Domain/Workflow.php:217 #, php-format msgid "Refunded %1$s %2$s." msgstr "" #: includes/Domain/Workflow.php:219 msgid "through the payment gateway" msgstr "" #: includes/Domain/Workflow.php:219 msgid "manually (no money moved by the gateway)" msgstr "" #: includes/Domain/Workflow.php:294 msgid "That action isn't possible at this stage. The page may be out of date: reload it and try again." msgstr "" #. translators: 1: old status, 2: new status. #: includes/Domain/Workflow.php:301 #, php-format msgid "Status changed from %1$s to %2$s." msgstr "" #. translators: 1: request number, 2: new status. #: includes/Domain/Workflow.php:310 #, php-format msgid "ReturnKit: request %1$s is now \"%2$s\"." msgstr "" #. translators: 1: product name, 2: quantity, 3: new stock. #: includes/Domain/Workflow.php:350 #, php-format msgid "ReturnKit: %1$s restocked (+%2$d, now %3$s)." msgstr "" #. translators: %d: units. #: includes/Domain/Workflow.php:359 #, php-format msgid "%d unit put back in stock." msgid_plural "%d units put back in stock." msgstr[0] "" msgstr[1] "" #: includes/Emails/AdminRequest.php:33 msgid "New return request (store)" msgstr "" #: includes/Emails/AdminRequest.php:34 msgid "Sent to the store when a customer submits a return, exchange or withdrawal. Extra recipients can be added in ReturnKit → Settings." msgstr "" #: includes/Emails/AdminRequest.php:44 msgid "[{site_title}] New {request_type} {request_number}" msgstr "" #: includes/Emails/AdminRequest.php:53 msgid "New {request_type} request" msgstr "" #: includes/Emails/CustomerLink.php:32 msgid "Returns portal link" msgstr "" #: includes/Emails/CustomerLink.php:33 msgid "Sent to a customer who looks up their order in the returns portal, with a secure link to it." msgstr "" #: includes/Emails/CustomerLink.php:43 msgid "Your link to return items from order #{order_number}" msgstr "" #: includes/Emails/CustomerLink.php:52 msgid "Return items from your order" msgstr "" #: includes/Emails/CustomerRequest.php:33 #: includes/Emails/CustomerRequest.php:53 msgid "Return request received" msgstr "" #: includes/Emails/CustomerRequest.php:34 msgid "Sent to the customer when they submit a return or exchange request." msgstr "" #: includes/Emails/CustomerRequest.php:44 msgid "We've received your return request {request_number}" msgstr "" #: includes/Emails/CustomerUpdate.php:42 msgid "Return request update" msgstr "" #: includes/Emails/CustomerUpdate.php:43 msgid "Sent to the customer when their request is approved, received, completed or declined, and when you send them a message." msgstr "" #: includes/Emails/CustomerUpdate.php:53 #: includes/Emails/CustomerUpdate.php:79 msgid "Update on your {request_type} {request_number}" msgstr "" #: includes/Emails/CustomerUpdate.php:62 msgid "Update on your request" msgstr "" #: includes/Emails/CustomerUpdate.php:76 msgid "Your withdrawal {request_number} is accepted" msgstr "" #: includes/Emails/CustomerUpdate.php:76 msgid "Your return {request_number} is approved" msgstr "" #: includes/Emails/CustomerUpdate.php:77 msgid "We've received your returned items ({request_number})" msgstr "" #: includes/Emails/CustomerUpdate.php:78 msgid "Your {request_type} {request_number} is complete" msgstr "" #: includes/Emails/CustomerUpdate.php:80 msgid "A message about your {request_type} {request_number}" msgstr "" #: includes/Emails/CustomerWithdrawal.php:37 msgid "Withdrawal acknowledgement" msgstr "" #: includes/Emails/CustomerWithdrawal.php:38 msgid "Sent to the customer immediately after they confirm a withdrawal, with what they submitted and when. EU law requires this acknowledgement: keep it enabled." msgstr "" #: includes/Emails/CustomerWithdrawal.php:48 msgid "We've received your withdrawal {request_number}" msgstr "" #: includes/Emails/CustomerWithdrawal.php:57 msgid "Acknowledgement of your withdrawal" msgstr "" #: includes/Emails/Emails.php:78 msgid "Acknowledgement of receipt emailed to the customer." msgstr "" #: includes/Emails/Emails.php:78 msgid "The acknowledgement email could not be sent. Check that your site can send email, then send the customer a message from this request." msgstr "" #: includes/Emails/Emails.php:80 msgid "Confirmation emailed to the customer." msgstr "" #: includes/Emails/Emails.php:80 msgid "The confirmation email could not be sent." msgstr "" #: includes/Emails/Emails.php:117 msgid "Update emailed to the customer." msgstr "" #: includes/Emails/Emails.php:117 msgid "The update email could not be sent." msgstr "" #: includes/Emails/Emails.php:132 msgid "Message emailed to the customer." msgstr "" #: includes/Emails/Emails.php:132 msgid "The message could not be emailed." msgstr "" #. translators: %s: email title. #: includes/Emails/Emails.php:162 #, php-format msgid "\"%s\" email is turned off in WooCommerce → Settings → Emails, so nothing was sent." msgstr "" #: includes/Freemius/Gate.php:42 msgid "Exchanges for another size, color or product, with the price difference handled" msgstr "" #: includes/Freemius/Gate.php:43 msgid "Store credit with an optional bonus, so refunds stay in the store" msgstr "" #: includes/Freemius/Gate.php:44 msgid "Return labels customers download from the portal" msgstr "" #: includes/Freemius/Gate.php:45 msgid "Return reasons, rates and top-returned products, with CSV export" msgstr "" #: includes/Freemius/Gate.php:46 msgid "Frequent-returner flags, including CardFence signals" msgstr "" #: includes/Freemius/Gate.php:47 msgid "Automatic approval rules" msgstr "" #: includes/Freemius/Gate.php:112 msgid "Pro" msgstr "" #: includes/Freemius/Gate.php:112 msgid "Free" msgstr "" #. translators: %s: request number. #: includes/Frontend/Account.php:103 #, php-format msgid "Request %s" msgstr "" #: includes/Frontend/Account.php:109 #: includes/Frontend/Account.php:224 #: includes/Frontend/Account.php:301 #: templates/myaccount/order-panel.php:42 #: templates/myaccount/returns.php:52 msgid "Return items" msgstr "" #: includes/Frontend/Account.php:301 msgid "Return or exchange items" msgstr "" #: includes/Frontend/AntiSpam.php:42 msgid "Leave this field empty" msgstr "" #: includes/Frontend/AntiSpam.php:191 msgid "Your submission could not be accepted. Please try again." msgstr "" #: includes/Frontend/AntiSpam.php:196 msgid "The form expired. Please reload the page and try again." msgstr "" #: includes/Frontend/AntiSpam.php:200 msgid "That was quick! Please check your details and submit again." msgstr "" #: includes/Frontend/AntiSpam.php:206 msgid "Please complete the security check." msgstr "" #: includes/Frontend/AntiSpam.php:212 msgid "Too many submissions from your connection. Please wait an hour and try again, or contact us." msgstr "" #: includes/Frontend/Forms.php:74 msgid "This page has expired. Please check your details and try again." msgstr "" #: includes/Frontend/Forms.php:144 #: includes/Frontend/Forms.php:155 msgid "This link is not valid for your account. Please open it from your order email, or log in." msgstr "" #: includes/Frontend/Forms.php:150 msgid "This link is not valid. Please open it from your order email, or log in." msgstr "" #: includes/Frontend/Forms.php:157 #: includes/Frontend/Forms.php:368 msgid "Your session expired. Please try again." msgstr "" #: includes/Frontend/Forms.php:247 msgid "Please enter your name, a valid email address and your order number." msgstr "" #: includes/Frontend/Forms.php:251 msgid "Please tell us which items you are withdrawing from, or choose the whole order." msgstr "" #: includes/Frontend/Forms.php:364 msgid "This link is not valid." msgstr "" #: includes/Frontend/Portal.php:89 msgid "The returns portal is temporarily unavailable. Please contact us." msgstr "" #: includes/Frontend/Template.php:217 msgid "Thank you, your request has been received. We've emailed you a confirmation." msgstr "" #: includes/Frontend/Template.php:218 msgid "Your withdrawal has been received. We've emailed you an acknowledgement with the date and time." msgstr "" #: includes/Frontend/Template.php:219 msgid "Your withdrawal has been received. We've emailed the acknowledgement, with the date and time and a link to follow it, to the address you gave." msgstr "" #: includes/Frontend/Template.php:220 msgid "Your request has been cancelled." msgstr "" #: includes/Frontend/Template.php:221 msgid "If those details match an order, we've emailed a link to manage it. It can take a few minutes to arrive." msgstr "" #: includes/Frontend/Withdrawal.php:121 msgid "The withdrawal form is temporarily unavailable. Please email us your withdrawal instead; it is just as valid." msgstr "" #: includes/Integration/CoreWithdrawal.php:108 msgid "Two withdrawal forms are switched on." msgstr "" #: includes/Integration/CoreWithdrawal.php:109 msgid "WooCommerce's basic \"Order withdrawal\" feature is also active, so customers could find two different forms, and requests sent through WooCommerce's form don't appear in ReturnKit. Switch the WooCommerce feature off and use ReturnKit's, which covers the same legal requirements plus order and item selection, spam protection and an audit log." msgstr "" #: includes/Integration/CoreWithdrawal.php:111 msgid "Open WooCommerce features" msgstr "" #: includes/Pro/Credit.php:193 msgid "Store credit needs a customer account or email." msgstr "" #: includes/Pro/Credit.php:200 msgid "The store credit balance is being updated. Please try again." msgstr "" #: includes/Pro/Credit.php:205 msgid "Not enough store credit." msgstr "" #: includes/Pro/Credit.php:297 msgid "Enter a credit amount greater than zero." msgstr "" #: includes/Pro/Credit.php:300 msgid "Credit can't be issued at this stage." msgstr "" #. translators: %s: request number. #: includes/Pro/Credit.php:306 #, php-format msgid "Return %s" msgstr "" #. translators: %s: amount. #: includes/Pro/Credit.php:325 #, php-format msgid "Store credit of %s issued." msgstr "" #: includes/Pro/Credit.php:327 msgid "The customer checked out as a guest: the email has a link to claim it on an account." msgstr "" #. translators: 1: amount, 2: request number. #: includes/Pro/Credit.php:337 #, php-format msgid "ReturnKit: %1$s store credit issued for %2$s." msgstr "" #: includes/Pro/Credit.php:392 msgid "This store credit link isn't valid." msgstr "" #: includes/Pro/Credit.php:396 msgid "Log in or create an account, then open the link from your email again to add the store credit to your account." msgstr "" #. translators: %s: account email. #: includes/Pro/Credit.php:402 #, php-format msgid "Store credit claimed by the account %s." msgstr "" #: includes/Pro/Credit.php:403 msgid "Your store credit is now on your account and is taken off your next order at checkout." msgstr "" #. translators: %s: order number. #: includes/Pro/Credit.php:502 #: templates/portal/request.php:43 #: templates/portal/withdrawal-orders.php:30 #, php-format msgid "Order #%s" msgstr "" #. translators: 1: credit applied, 2: credit available. #: includes/Pro/Credit.php:509 #, php-format msgid "ReturnKit: %1$s store credit was applied but only %2$s was left on the account. Collect the difference before shipping." msgstr "" #. translators: %s: amount. #: includes/Pro/Credit.php:512 #, php-format msgid "ReturnKit: %s store credit used." msgstr "" #. translators: %s: order number. #: includes/Pro/Credit.php:548 #, php-format msgid "Order #%s not completed" msgstr "" #. translators: %s: amount. #: includes/Pro/Credit.php:555 #, php-format msgid "ReturnKit: %s store credit given back to the customer." msgstr "" #. translators: %s: balance. #: includes/Pro/Credit.php:579 #, php-format msgid "Your balance: %s" msgstr "" #: includes/Pro/Credit.php:581 msgid "Your credit is not being used at checkout." msgstr "" #: includes/Pro/Credit.php:581 msgid "It's taken off your next order automatically at checkout." msgstr "" #: includes/Pro/Credit.php:582 msgid "Use it at checkout" msgstr "" #: includes/Pro/Credit.php:582 msgid "Save it for later" msgstr "" #: includes/Pro/Credit.php:628 msgid "Return credited" msgstr "" #: includes/Pro/Credit.php:629 msgid "Bonus" msgstr "" #: includes/Pro/Credit.php:630 msgid "Exchange difference" msgstr "" #: includes/Pro/Credit.php:631 msgid "Used on an order" msgstr "" #: includes/Pro/Credit.php:632 msgid "Given back" msgstr "" #: includes/Pro/Credit.php:633 msgid "Adjustment" msgstr "" #: includes/Pro/Credit.php:648 msgid "It's on your account and taken off your next order at checkout." msgstr "" #: includes/Pro/Credit.php:651 msgid "To use it, log in or create an account, then open this link to add it to your account:" msgstr "" #: includes/Pro/Credit.php:652 msgid "Claim your store credit" msgstr "" #. translators: %s: amount. #: includes/Pro/Credit.php:669 #, php-format msgid "%s was added to your store credit." msgstr "" #. translators: %s: amount. #: includes/Pro/Credit.php:687 #, php-format msgid "We've added %s to your store credit." msgstr "" #: includes/Pro/Credit.php:719 msgid "Issue store credit (requested)" msgstr "" #: includes/Pro/Credit.php:719 msgid "Issue store credit instead" msgstr "" #: includes/Pro/Credit.php:722 msgid "Credit" msgstr "" #: includes/Pro/Credit.php:724 msgid "Bonus on top" msgstr "" #: includes/Pro/Credit.php:726 #: views/request.php:366 msgid "Put items back in stock" msgstr "" #: includes/Pro/Credit.php:727 #: views/request.php:298 #: views/request.php:367 #: views/request.php:390 msgid "Message to the customer (optional)" msgstr "" #. translators: %s: balance. #: includes/Pro/Credit.php:734 #, php-format msgid "Current balance: %s" msgstr "" #: includes/Pro/Credit.php:737 msgid "Guest order: the customer gets a link to claim the credit on an account." msgstr "" #: includes/Pro/Credit.php:740 msgid "Issue credit" msgstr "" #: includes/Pro/Credit.php:759 msgid "Store credit is switched off in Settings." msgstr "" #: includes/Pro/Credit.php:762 msgid "Withdrawals are refunded to the original payment method unless the customer chose store credit." msgstr "" #. translators: %s: product name. #: includes/Pro/Exchanges.php:138 #, php-format msgid "Same item again (%s)" msgstr "" #: includes/Pro/Exchanges.php:175 msgid "Refund or exchange?" msgstr "" #: includes/Pro/Exchanges.php:177 msgid "Refund this item" msgstr "" #. translators: %s: amount. #: includes/Pro/Exchanges.php:183 #, php-format msgid "+%s to pay" msgstr "" #. translators: %s: amount. #: includes/Pro/Exchanges.php:185 #, php-format msgid "%s back" msgstr "" #. translators: %s: product name. #: includes/Pro/Exchanges.php:190 #, php-format msgid "Exchange for %s" msgstr "" #: includes/Pro/Exchanges.php:231 msgid "That replacement isn't available any more. Please choose another one." msgstr "" #. translators: %s: product name. #: includes/Pro/Exchanges.php:235 #, php-format msgid "There aren't enough %s in stock for this exchange." msgstr "" #: includes/Pro/Exchanges.php:279 msgid "This isn't an exchange request." msgstr "" #: includes/Pro/Exchanges.php:282 msgid "The exchange order already exists." msgstr "" #: includes/Pro/Exchanges.php:285 msgid "The exchange can't be created at this stage." msgstr "" #: includes/Pro/Exchanges.php:289 msgid "The original order no longer exists." msgstr "" #: includes/Pro/Exchanges.php:293 msgid "None of the chosen replacements exist any more." msgstr "" #. translators: %s: product name. #: includes/Pro/Exchanges.php:298 #, php-format msgid "%s is out of stock. Restock it, or refund the customer instead." msgstr "" #. translators: %s: request number. #: includes/Pro/Exchanges.php:325 #, php-format msgid "Exchange credit (%s)" msgstr "" #. translators: 1: request number, 2: original order number. #: includes/Pro/Exchanges.php:332 #, php-format msgid "ReturnKit: exchange for request %1$s (order #%2$s)." msgstr "" #. translators: 1: exchange order number, 2: request number. #: includes/Pro/Exchanges.php:337 #, php-format msgid "ReturnKit: exchange order #%1$s created for %2$s." msgstr "" #. translators: 1: order number, 2: amount. #: includes/Pro/Exchanges.php:348 #, php-format msgid "Exchange order #%1$s created. The customer was sent a link to pay the difference of %2$s." msgstr "" #. translators: %s: order number. #: includes/Pro/Exchanges.php:367 #, php-format msgid "Exchange order #%s created and ready to ship." msgstr "" #. translators: %s: request number. #: includes/Pro/Exchanges.php:388 #, php-format msgid "Exchange %s" msgstr "" #. translators: %s: error. #: includes/Pro/Exchanges.php:391 #, php-format msgid "The price difference could not be added to store credit: %s The request stays open." msgstr "" #. translators: %s: amount. #: includes/Pro/Exchanges.php:396 #, php-format msgid "Price difference of %s added to store credit." msgstr "" #. translators: %s: request number. #: includes/Pro/Exchanges.php:404 #, php-format msgid "ReturnKit %s: exchange price difference" msgstr "" #. translators: %s: error. #: includes/Pro/Exchanges.php:411 #, php-format msgid "The price difference could not be refunded: %s The request stays open." msgstr "" #. translators: %s: amount. #: includes/Pro/Exchanges.php:416 #, php-format msgid "Price difference of %s refunded." msgstr "" #. translators: %s: request number. #: includes/Pro/Exchanges.php:453 #, php-format msgid "ReturnKit %s: items refunded instead of exchanged" msgstr "" #. translators: %s: error. #: includes/Pro/Exchanges.php:462 #, php-format msgid "The items to refund could not be refunded: %s Refund them from the order." msgstr "" #. translators: %s: amount. #: includes/Pro/Exchanges.php:472 #, php-format msgid "Refunded %s for the items the customer didn't exchange." msgstr "" #. translators: %s: order number. #: includes/Pro/Exchanges.php:499 #, php-format msgid "The customer paid exchange order #%s." msgstr "" #. translators: 1: order number, 2: status. #: includes/Pro/Exchanges.php:503 #, php-format msgid "Exchange order #%1$s is now %2$s." msgstr "" #: includes/Pro/Exchanges.php:527 msgid "Create the exchange order" msgstr "" #: includes/Pro/Exchanges.php:531 msgid "Returned items" msgstr "" #: includes/Pro/Exchanges.php:532 msgid "Replacements now" msgstr "" #: includes/Pro/Exchanges.php:534 msgid "Customer pays" msgstr "" #: includes/Pro/Exchanges.php:534 msgid "Customer gets back" msgstr "" #: includes/Pro/Exchanges.php:538 msgid "Nothing (you cover it)" msgstr "" #: includes/Pro/Exchanges.php:546 msgid "Usually done once the returned items have arrived. A free exchange order goes straight to processing so you can ship it." msgstr "" #: includes/Pro/Exchanges.php:547 msgid "Create exchange order" msgstr "" #: includes/Pro/Exchanges.php:564 msgid "Exchange order" msgstr "" #: includes/Pro/Exchanges.php:565 #: templates/emails/customer-withdrawal.php:48 #: templates/emails/plain/customer-withdrawal.php:32 #: templates/myaccount/returns.php:31 #: templates/myaccount/returns.php:48 #: templates/myaccount/returns.php:72 #: templates/myaccount/returns.php:85 #: templates/portal/request.php:72 #: templates/portal/withdrawal-review.php:37 #: views/request.php:272 #: views/requests.php:92 msgid "Order" msgstr "" #: includes/Pro/Exchanges.php:567 msgid "To pay" msgstr "" #: includes/Pro/Exchanges.php:600 msgid "Your exchange" msgstr "" #. translators: 1: order number, 2: amount. #: includes/Pro/Exchanges.php:603 #, php-format msgid "Your replacement is reserved in order #%1$s. Pay the difference of %2$s and we'll ship it." msgstr "" #: includes/Pro/Exchanges.php:604 msgid "Pay the difference" msgstr "" #. translators: %s: order number. #: includes/Pro/Exchanges.php:607 #, php-format msgid "Your replacement is on order #%s." msgstr "" #. translators: %s: order number. #: includes/Pro/Exchanges.php:629 #, php-format msgid "Your replacement is on order #%s; we'll let you know when it ships." msgstr "" #. translators: %d: days. #: includes/Pro/Flags.php:167 #, php-format msgid "Customer, last %d days" msgstr "" #: includes/Pro/Flags.php:172 #: views/requests.php:32 msgid "Return requests" msgstr "" #: includes/Pro/Flags.php:173 msgid "Orders" msgstr "" #: includes/Pro/Flags.php:174 msgid "Units returned / bought" msgstr "" #: includes/Pro/Flags.php:175 msgid "Value requested" msgstr "" #: includes/Pro/Insights.php:55 msgid "Insights" msgstr "" #: includes/Pro/Insights.php:234 msgid "No reason given" msgstr "" #: includes/Pro/Labels.php:141 msgid "Return label removed." msgstr "" #: includes/Pro/Labels.php:165 msgid "Choose a file to upload." msgstr "" #: includes/Pro/Labels.php:168 msgid "The upload could not be read." msgstr "" #: includes/Pro/Labels.php:171 msgid "The label is larger than 5 MB." msgstr "" #: includes/Pro/Labels.php:176 msgid "Labels must be PDF, PNG, JPG or GIF files." msgstr "" #: includes/Pro/Labels.php:181 msgid "The label could not be saved: the uploads/returnkit-labels folder isn't writable by the web server." msgstr "" #: includes/Pro/Labels.php:190 msgid "The label could not be saved. Check that the uploads folder is writable." msgstr "" #. translators: %s: file name. #: includes/Pro/Labels.php:204 #, php-format msgid "Return label %s added." msgstr "" #: includes/Pro/Labels.php:258 msgid "This label isn't available." msgstr "" #: includes/Pro/Labels.php:298 msgid "Download your return label" msgstr "" #: includes/Pro/Labels.php:316 msgid "Return label" msgstr "" #: includes/Pro/Labels.php:319 msgid "Attached to the approval email and downloadable by the customer." msgstr "" #: includes/Pro/Labels.php:319 msgid "Downloadable by the customer from their request page." msgstr "" #: includes/Pro/Labels.php:321 msgid "Upload a prepaid label (PDF or image) before approving and it goes out with the approval email." msgstr "" #: includes/Pro/Labels.php:329 msgid "Replace label" msgstr "" #: includes/Pro/Labels.php:329 msgid "Upload label" msgstr "" #: includes/Pro/Labels.php:331 msgid "Remove" msgstr "" #: includes/Pro/Rules.php:86 msgid "Matched the automatic approval rules." msgstr "" #: includes/Pro/SettingsUi.php:37 msgid "Store credit issued and the customer emailed" msgstr "" #: includes/Pro/SettingsUi.php:38 msgid "Exchange order created" msgstr "" #: includes/Pro/SettingsUi.php:39 msgid "Return label added" msgstr "" #: includes/Pro/SettingsUi.php:40 msgid "Return label removed" msgstr "" #: includes/Pro/SettingsUi.php:60 #: views/pro.php:16 msgid "Exchanges" msgstr "" #: includes/Pro/SettingsUi.php:61 msgid "Customers choose a replacement next to each item instead of a refund." msgstr "" #: includes/Pro/SettingsUi.php:64 msgid "Offer exchanges" msgstr "" #: includes/Pro/SettingsUi.php:67 msgid "Customers can swap for" msgstr "" #: includes/Pro/SettingsUi.php:71 msgid "Another variation" msgstr "" #: includes/Pro/SettingsUi.php:71 msgid "Other sizes or colors, or the same item again" msgstr "" #: includes/Pro/SettingsUi.php:72 msgid "Any product in the same category" msgstr "" #: includes/Pro/SettingsUi.php:72 msgid "Includes other variations" msgstr "" #: includes/Pro/SettingsUi.php:77 msgid "When the replacement costs more" msgstr "" #: includes/Pro/SettingsUi.php:81 msgid "Customer pays the difference" msgstr "" #: includes/Pro/SettingsUi.php:81 msgid "Through WooCommerce's pay-for-order link" msgstr "" #: includes/Pro/SettingsUi.php:82 msgid "You cover it" msgstr "" #: includes/Pro/SettingsUi.php:82 msgid "The exchange is always free" msgstr "" #: includes/Pro/SettingsUi.php:87 msgid "When the replacement costs less" msgstr "" #: includes/Pro/SettingsUi.php:91 msgid "Keeps the money in the store" msgstr "" #: includes/Pro/SettingsUi.php:92 msgid "Refund the difference" msgstr "" #: includes/Pro/SettingsUi.php:92 msgid "To the original payment method" msgstr "" #: includes/Pro/SettingsUi.php:93 msgid "Nothing" msgstr "" #: includes/Pro/SettingsUi.php:93 msgid "Say so in your policy" msgstr "" #: includes/Pro/SettingsUi.php:102 msgid "Customers choose credit instead of a refund. It works like money already paid: taken off the order total at checkout, after tax and shipping." msgstr "" #: includes/Pro/SettingsUi.php:105 msgid "Offer store credit" msgstr "" #: includes/Pro/SettingsUi.php:106 msgid "Bonus for choosing credit" msgstr "" #: includes/Pro/SettingsUi.php:106 msgid "For example 10% more than a refund. 0 for no bonus." msgstr "" #: includes/Pro/SettingsUi.php:107 msgid "Apply the balance at checkout automatically" msgstr "" #: includes/Pro/SettingsUi.php:107 msgid "For logged-in customers. They can switch it off in My Account → Returns." msgstr "" #: includes/Pro/SettingsUi.php:113 #: views/pro.php:18 msgid "Return labels" msgstr "" #: includes/Pro/SettingsUi.php:114 msgid "Upload a label on a request and the customer can download it from their request page." msgstr "" #: includes/Pro/SettingsUi.php:116 msgid "Attach the label to the approval email" msgstr "" #: includes/Pro/SettingsUi.php:121 msgid "Frequent returners" msgstr "" #: includes/Pro/SettingsUi.php:122 msgid "Flag requests from customers who return a lot, and from customers CardFence has flagged." msgstr "" #: includes/Pro/SettingsUi.php:125 msgid "Flag frequent returners" msgstr "" #: includes/Pro/SettingsUi.php:126 msgid "Look back" msgstr "" #: includes/Pro/SettingsUi.php:126 #: views/settings.php:211 #: views/settings.php:261 #: views/settings.php:262 msgid "days" msgstr "" #: includes/Pro/SettingsUi.php:127 msgid "Requests in that time" msgstr "" #: includes/Pro/SettingsUi.php:127 msgid "Flag the request that reaches this number." msgstr "" #: includes/Pro/SettingsUi.php:127 msgid "requests" msgstr "" #: includes/Pro/SettingsUi.php:128 msgid "Or a return rate above" msgstr "" #: includes/Pro/SettingsUi.php:128 msgid "Units returned compared with units bought, once the customer has two or more orders." msgstr "" #: includes/Pro/SettingsUi.php:129 msgid "Use CardFence's signals" msgstr "" #: includes/Pro/SettingsUi.php:129 msgid "Blocked emails and attack orders, when CardFence is installed." msgstr "" #: includes/Pro/SettingsUi.php:130 msgid "Never approve flagged requests automatically" msgstr "" #: includes/Pro/SettingsUi.php:136 #: views/pro.php:21 msgid "Automatic approval" msgstr "" #: includes/Pro/SettingsUi.php:137 msgid "Approve small returns straight away so customers get the instructions without waiting. Withdrawals are always reviewed by a person." msgstr "" #: includes/Pro/SettingsUi.php:140 msgid "Approve automatically" msgstr "" #: includes/Pro/SettingsUi.php:141 msgid "Up to a value of" msgstr "" #: includes/Pro/SettingsUi.php:142 msgid "Only for these reasons" msgstr "" #: includes/Pro/SettingsUi.php:142 msgid "One per line, exactly as in your reasons list. Empty: any reason." msgstr "" #. translators: 1: required PHP version, 2: current PHP version. #: returnkit.php:36 #, php-format msgid "ReturnKit needs PHP %1$s or newer, but this site runs PHP %2$s. The plugin is paused until PHP is updated." msgstr "" #: returnkit.php:284 msgid "ReturnKit caught an error and kept your store running." msgstr "" #: returnkit.php:285 msgid "Please send the details below to support so it can be fixed." msgstr "" #: returnkit.php:288 msgid "Dismiss" msgstr "" #: returnkit.php:290 #: views/help.php:95 msgid "Contact support" msgstr "" #. translators: 1: customer name, 2: request type, 3: request number. #: templates/emails/admin-request.php:32 #: templates/emails/plain/admin-request.php:26 #, php-format msgid "%1$s submitted a %2$s request (%3$s)." msgstr "" #. translators: %s: order number. #: templates/emails/admin-request.php:45 #: templates/emails/plain/admin-request.php:35 #, php-format msgid "Order: #%s" msgstr "" #. translators: %s: order number as typed by the customer. #: templates/emails/admin-request.php:48 #: templates/emails/plain/admin-request.php:38 #, php-format msgid "Order number given: %s (no matching order found)" msgstr "" #. translators: %s: email address. #: templates/emails/admin-request.php:55 #: templates/emails/plain/admin-request.php:41 #, php-format msgid "Email: %s" msgstr "" #. translators: %s: amount. #: templates/emails/admin-request.php:62 #, php-format msgid "Value: %s" msgstr "" #. translators: %s: flags. #: templates/emails/admin-request.php:70 #: templates/emails/plain/admin-request.php:44 #, php-format msgid "Flags: %s" msgstr "" #: templates/emails/admin-request.php:79 #: templates/emails/plain/admin-request.php:51 msgid "Items as described by the customer:" msgstr "" #: templates/emails/admin-request.php:84 msgid "Review the request" msgstr "" #. translators: %s: customer first name. #. translators: %s: customer name. #: templates/emails/customer-link.php:25 #: templates/emails/customer-request.php:26 #: templates/emails/customer-update.php:33 #: templates/emails/customer-withdrawal.php:32 #: templates/emails/plain/customer-link.php:19 #: templates/emails/plain/customer-request.php:20 #: templates/emails/plain/customer-update.php:26 #: templates/emails/plain/customer-withdrawal.php:24 #, php-format msgid "Hi %s," msgstr "" #. translators: %s: customer first name. #. translators: %s: customer name. #: templates/emails/customer-link.php:25 #: templates/emails/customer-request.php:26 #: templates/emails/customer-update.php:33 #: templates/emails/customer-withdrawal.php:32 #: templates/emails/plain/customer-link.php:19 #: templates/emails/plain/customer-request.php:20 #: templates/emails/plain/customer-update.php:26 #: templates/emails/plain/customer-withdrawal.php:24 msgid "there" msgstr "" #. translators: %s: order number. #: templates/emails/customer-link.php:31 #: templates/emails/plain/customer-link.php:21 #, php-format msgid "Here is your secure link to return items from order #%s. Anyone with this link can start a return for the order, so please don't share it." msgstr "" #: templates/emails/customer-link.php:34 msgid "Choose items to return" msgstr "" #: templates/emails/customer-link.php:35 #: templates/emails/plain/customer-link.php:23 msgid "If you didn't ask for this, you can ignore this email." msgstr "" #. translators: 1: request number, 2: order number. #: templates/emails/customer-request.php:32 #: templates/emails/plain/customer-request.php:22 #, php-format msgid "Thanks, we've received your return request %1$s for order #%2$s. We'll review it and email you as soon as it's approved, with instructions for sending the items back." msgstr "" #: templates/emails/customer-request.php:38 #: templates/emails/customer-update.php:115 msgid "View your request" msgstr "" #. translators: %s: request number. #: templates/emails/customer-update.php:43 #: templates/emails/plain/customer-update.php:32 #, php-format msgid "Your withdrawal %s has been accepted. Please send the items back as described below." msgstr "" #. translators: %s: request number. #: templates/emails/customer-update.php:45 #: templates/emails/plain/customer-update.php:35 #, php-format msgid "Good news: your return %s has been approved. Please send the items back as described below." msgstr "" #. translators: %s: request number. #: templates/emails/customer-update.php:50 #: templates/emails/plain/customer-update.php:40 #, php-format msgid "We've received the items for %s. We'll complete your request shortly." msgstr "" #. translators: 1: request number, 2: amount. #: templates/emails/customer-update.php:57 #: templates/emails/plain/customer-update.php:45 #, php-format msgid "Your request %1$s is complete. We've refunded %2$s to your original payment method; depending on your bank it can take a few days to appear." msgstr "" #. translators: 1: request number, 2: amount. #: templates/emails/customer-update.php:57 #: templates/emails/plain/customer-update.php:45 #, php-format msgid "Your request %1$s is complete. We've refunded %2$s." msgstr "" #. translators: %s: request number. #: templates/emails/customer-update.php:64 #: templates/emails/plain/customer-update.php:48 #, php-format msgid "Your request %s is complete." msgstr "" #. translators: %s: request number. #: templates/emails/customer-update.php:71 #: templates/emails/plain/customer-update.php:54 #, php-format msgid "We've reviewed your withdrawal %s and can't accept it, for the reason below." msgstr "" #. translators: %s: request number. #: templates/emails/customer-update.php:73 #: templates/emails/plain/customer-update.php:57 #, php-format msgid "We've reviewed your return request %s and unfortunately can't accept it, for the reason below." msgstr "" #. translators: %s: request number. #: templates/emails/customer-update.php:78 #: templates/emails/plain/customer-update.php:62 #, php-format msgid "We have a message about your request %s:" msgstr "" #: templates/emails/customer-update.php:88 #: templates/emails/plain/customer-update.php:71 #: templates/portal/request.php:95 msgid "How to send your items back" msgstr "" #. translators: %s: request number. #: templates/emails/customer-update.php:95 #: templates/emails/plain/customer-update.php:76 #: templates/portal/request.php:102 #, php-format msgid "Please write %s on the parcel or include it inside." msgstr "" #: templates/emails/customer-update.php:99 #: templates/emails/plain/customer-update.php:78 #: templates/portal/request.php:106 msgid "Send the parcel to:" msgstr "" #. translators: 1: date and time with timezone, 2: request number. #: templates/emails/customer-withdrawal.php:38 #: templates/emails/plain/customer-withdrawal.php:26 #, php-format msgid "This confirms that we received your withdrawal on %1$s. Your reference is %2$s." msgstr "" #: templates/emails/customer-withdrawal.php:42 #: templates/emails/plain/customer-withdrawal.php:28 msgid "Your withdrawal as submitted" msgstr "" #: templates/emails/customer-withdrawal.php:50 #: templates/emails/plain/customer-withdrawal.php:33 #: templates/portal/request.php:74 #: templates/portal/withdrawal-review.php:39 #: views/request.php:119 msgid "Withdrawal from" msgstr "" #: templates/emails/customer-withdrawal.php:54 #: templates/emails/plain/customer-withdrawal.php:35 #: templates/portal/request.php:77 #: templates/portal/withdrawal-form.php:122 #: templates/portal/withdrawal-review.php:42 #: views/request.php:119 msgid "The whole order" msgstr "" #: templates/emails/customer-withdrawal.php:67 #: templates/emails/plain/customer-withdrawal.php:46 #: templates/portal/withdrawal-review.php:57 msgid "Comments" msgstr "" #: templates/emails/customer-withdrawal.php:72 #: templates/emails/plain/customer-withdrawal.php:48 msgid "We'll be in touch about returning the goods and your refund. Please keep this email as your record." msgstr "" #: templates/emails/customer-withdrawal.php:73 msgid "View your withdrawal" msgstr "" #: templates/emails/plain/admin-request.php:56 msgid "Review the request:" msgstr "" #: templates/emails/plain/customer-request.php:26 #: templates/emails/plain/customer-update.php:86 msgid "View your request:" msgstr "" #: templates/emails/plain/customer-withdrawal.php:49 msgid "View your withdrawal:" msgstr "" #. translators: %s: product to exchange for. #: templates/emails/plain/request-items.php:22 #: templates/emails/request-items.php:38 #: templates/portal/request.php:140 #, php-format msgid "Exchange for: %s" msgstr "" #: templates/emails/request-items.php:24 #: templates/portal/request.php:126 #: views/request.php:142 msgid "Item" msgstr "" #: templates/emails/request-items.php:25 #: templates/portal/request.php:127 #: views/request.php:143 msgid "Qty" msgstr "" #: templates/emails/request-items.php:26 #: templates/portal/request.php:128 #: templates/portal/return-form.php:130 #: views/request.php:144 msgid "Reason" msgstr "" #. translators: %s: date. #: templates/myaccount/order-panel.php:52 #, php-format msgid "Returns are open until %s." msgstr "" #: templates/myaccount/returns.php:27 msgid "Start a return" msgstr "" #: templates/myaccount/returns.php:27 msgid "Withdraw from a purchase" msgstr "" #: templates/myaccount/returns.php:33 #: templates/myaccount/returns.php:75 msgid "Actions" msgstr "" #: templates/myaccount/returns.php:66 msgid "Your requests" msgstr "" #: templates/myaccount/returns.php:88 msgid "View" msgstr "" #: templates/myaccount/returns.php:94 msgid "You haven't made any return requests yet." msgstr "" #: templates/portal/lookup.php:28 msgid "You're logged in: your orders and returns are in your account." msgstr "" #: templates/portal/lookup.php:29 msgid "Go to my returns" msgstr "" #: templates/portal/lookup.php:31 msgid "Enter your order number and the email address you used at checkout. We'll email you a secure link to choose the items to return." msgstr "" #: templates/portal/lookup.php:36 #: templates/portal/withdrawal-form.php:112 #: views/request.php:128 msgid "Order number" msgstr "" #: templates/portal/lookup.php:40 msgid "Email address" msgstr "" #: templates/portal/lookup.php:45 msgid "Email me a link" msgstr "" #: templates/portal/lookup.php:48 msgid "Ordered with an account? Log in to return items." msgstr "" #. translators: %d: withdrawal period in days. #: templates/portal/lookup.php:56 #, php-format msgid "Want to cancel your purchase under your %d-day right of withdrawal?" msgstr "" #: templates/portal/not-found.php:19 msgid "This link isn't valid, or it belongs to a different account. Open the link from your order email, or log in to the account you ordered with." msgstr "" #: templates/portal/not-found.php:20 msgid "Go to returns" msgstr "" #. translators: 1: request type, 2: request number. #: templates/portal/request.php:34 #, php-format msgid "%1$s %2$s" msgstr "" #. translators: %s: order number as typed by the customer. #: templates/portal/request.php:46 #, php-format msgid "Order number given: %s" msgstr "" #. translators: %s: date. #. translators: %s: date and time. #: templates/portal/request.php:49 #: views/request.php:68 #, php-format msgid "Submitted %s" msgstr "" #: templates/portal/request.php:57 msgid "Acknowledgement of receipt" msgstr "" #. translators: %s: date and time with timezone. #: templates/portal/request.php:61 #, php-format msgid "We received your withdrawal on %s." msgstr "" #: templates/portal/request.php:64 msgid "A copy of this acknowledgement has been sent to your email address." msgstr "" #: templates/portal/request.php:154 msgid "Your note:" msgstr "" #: templates/portal/request.php:159 msgid "Updates" msgstr "" #: templates/portal/request.php:167 msgid "Withdrawal received." msgstr "" #: templates/portal/request.php:167 msgid "Request submitted." msgstr "" #: templates/portal/request.php:168 msgid "Withdrawal accepted." msgstr "" #: templates/portal/request.php:168 msgid "Request approved." msgstr "" #: templates/portal/request.php:169 msgid "We received your items." msgstr "" #: templates/portal/request.php:170 msgid "Completed." msgstr "" #: templates/portal/request.php:171 msgid "Not eligible for withdrawal." msgstr "" #: templates/portal/request.php:171 msgid "Request declined." msgstr "" #: templates/portal/request.php:172 msgid "Request cancelled." msgstr "" #. translators: %s: amount. #: templates/portal/request.php:183 #, php-format msgid "Refunded %s." msgstr "" #: templates/portal/request.php:195 msgid "Cancel this request?" msgstr "" #: templates/portal/request.php:204 msgid "Cancel this request" msgstr "" #. translators: %s: order number. #: templates/portal/return-form.php:43 #, php-format msgid "Return items from order #%s" msgstr "" #. translators: %s: order date. #: templates/portal/return-form.php:49 #, php-format msgid "Ordered on %s" msgstr "" #. translators: %s: date. #: templates/portal/return-form.php:53 #, php-format msgid "returns open until %s" msgstr "" #: templates/portal/return-form.php:86 msgid "Which items would you like to return?" msgstr "" #. translators: %d: quantity ordered. #: templates/portal/return-form.php:105 #, php-format msgid "%d ordered" msgid_plural "%d ordered" msgstr[0] "" msgstr[1] "" #. translators: %d: quantity already returned or requested. #: templates/portal/return-form.php:108 #, php-format msgid "%d already returned or requested" msgstr "" #: templates/portal/return-form.php:115 msgid "Already returned or requested." msgstr "" #: templates/portal/return-form.php:121 #: templates/portal/withdrawal-form.php:151 msgid "Quantity" msgstr "" #: templates/portal/return-form.php:124 msgid "Keep" msgstr "" #: templates/portal/return-form.php:136 msgid "Choose a reason…" msgstr "" #: templates/portal/return-form.php:160 msgid "How would you like your money back?" msgstr "" #: templates/portal/return-form.php:163 msgid "to your original payment method" msgstr "" #. translators: %d: bonus percent. #: templates/portal/return-form.php:172 #, php-format msgid "with a %d%% bonus, ready to spend straight away" msgstr "" #: templates/portal/return-form.php:175 msgid "ready to spend straight away" msgstr "" #: templates/portal/return-form.php:183 msgid "Anything we should know? (optional)" msgstr "" #: templates/portal/return-form.php:188 msgid "Submit return request" msgstr "" #. translators: %d: days. #: templates/portal/return-form.php:196 #, php-format msgid "You can return items within %d day of ordering." msgid_plural "You can return items within %d days of ordering." msgstr[0] "" msgstr[1] "" #. translators: %d: days. #: templates/portal/return-form.php:199 #, php-format msgid "You can return items within %d day of delivery." msgid_plural "You can return items within %d days of delivery." msgstr[0] "" msgstr[1] "" #: templates/portal/return-form.php:210 msgid "Prefer to withdraw from the purchase under your statutory right of withdrawal?" msgstr "" #. translators: %s: order number. #: templates/portal/withdrawal-form.php:47 #, php-format msgid "Withdraw from order #%s" msgstr "" #: templates/portal/withdrawal-form.php:49 msgid "Withdraw from a contract" msgstr "" #. translators: %d: days. #: templates/portal/withdrawal-form.php:56 #, php-format msgid "You have the right to withdraw from your purchase within %d days without giving any reason. Fill in this form and confirm on the next screen; we'll email you an acknowledgement straight away." msgstr "" #: templates/portal/withdrawal-form.php:76 msgid "Our records suggest the withdrawal period for this order may have ended. You can still send your withdrawal; we'll review it." msgstr "" #: templates/portal/withdrawal-form.php:98 #: templates/portal/withdrawal-review.php:35 msgid "Acknowledgement goes to" msgstr "" #: templates/portal/withdrawal-form.php:104 msgid "Full name" msgstr "" #: templates/portal/withdrawal-form.php:108 msgid "Email address for the acknowledgement" msgstr "" #: templates/portal/withdrawal-form.php:119 msgid "What are you withdrawing from?" msgstr "" #: templates/portal/withdrawal-form.php:126 msgid "Only some items" msgstr "" #: templates/portal/withdrawal-form.php:146 msgid "Already withdrawn from or returned." msgstr "" #: templates/portal/withdrawal-form.php:164 msgid "Which items are you withdrawing from?" msgstr "" #: templates/portal/withdrawal-form.php:171 msgid "Comments (optional)" msgstr "" #: templates/portal/withdrawal-form.php:178 msgid "Nothing is sent yet: you'll check your details and confirm on the next screen." msgstr "" #: templates/portal/withdrawal-orders.php:22 msgid "Choose the order you want to withdraw from. You don't need to give a reason." msgstr "" #. translators: %d: number of items. #: templates/portal/withdrawal-orders.php:39 #, php-format msgid "%d item" msgid_plural "%d items" msgstr[0] "" msgstr[1] "" #: templates/portal/withdrawal-orders.php:46 msgid "Order not listed? Use the general withdrawal form." msgstr "" #: templates/portal/withdrawal-review.php:28 msgid "Check and confirm your withdrawal" msgstr "" #: templates/portal/withdrawal-review.php:29 msgid "Your withdrawal is only sent when you press the button below." msgstr "" #: templates/portal/withdrawal-review.php:85 msgid "Go back and change" msgstr "" #: views/dashboard.php:47 msgid "To do" msgstr "" #: views/dashboard.php:47 msgid "All clear" msgstr "" #. translators: %s: number of requests. #: views/dashboard.php:52 #, php-format msgid "%s request needs you" msgid_plural "%s requests need you" msgstr[0] "" msgstr[1] "" #: views/dashboard.php:54 msgid "No returns waiting" msgstr "" #. translators: %s: number of requests. #: views/dashboard.php:63 #, php-format msgid "%s waiting for your review" msgid_plural "%s waiting for your review" msgstr[0] "" msgstr[1] "" #. translators: %s: number of requests. #: views/dashboard.php:67 #, php-format msgid "%s back in the warehouse, ready to refund" msgid_plural "%s back in the warehouse, ready to refund" msgstr[0] "" msgstr[1] "" #. translators: %s: number of parcels. #: views/dashboard.php:71 #, php-format msgid "%s parcel on the way back" msgid_plural "%s parcels on the way back" msgstr[0] "" msgstr[1] "" #: views/dashboard.php:78 msgid "New requests appear here." msgstr "" #: views/dashboard.php:79 msgid "Customers request returns from My Account or the returns page, and withdraw from purchases with the EU withdrawal button. New requests appear here." msgstr "" #: views/dashboard.php:85 msgid "Review requests" msgstr "" #: views/dashboard.php:85 #: views/missing.php:19 #: views/request.php:49 msgid "All requests" msgstr "" #. translators: %d: number of checklist items. #: views/dashboard.php:93 #, php-format msgid "EU withdrawal: %d item on the checklist below needs attention." msgid_plural "EU withdrawal: %d items on the checklist below need attention." msgstr[0] "" msgstr[1] "" #: views/dashboard.php:95 msgid "EU withdrawal function set up: button, confirmation step, acknowledgement email and audit log." msgstr "" #: views/dashboard.php:104 msgid "Next up · ready to refund" msgstr "" #: views/dashboard.php:104 msgid "Next up · waiting longest" msgstr "" #. translators: %s: order number. #: views/dashboard.php:115 #: views/dashboard.php:191 #, php-format msgid "order #%s" msgstr "" #: views/dashboard.php:126 msgid "Open request" msgstr "" #: views/dashboard.php:134 msgid "approve or decline" msgstr "" #: views/dashboard.php:135 msgid "On the way back" msgstr "" #: views/dashboard.php:135 msgid "approved, waiting for the parcel" msgstr "" #: views/dashboard.php:136 msgid "Ready to refund" msgstr "" #: views/dashboard.php:136 msgid "items received" msgstr "" #: views/dashboard.php:149 msgid "Last 30 days" msgstr "" #. translators: 1: value requested, 2: value refunded. #: views/dashboard.php:156 #, php-format msgid "%1$s requested · %2$s refunded" msgstr "" #: views/dashboard.php:169 msgid "Latest requests" msgstr "" #: views/dashboard.php:170 msgid "See all" msgstr "" #: views/dashboard.php:205 msgid "No requests yet. They'll appear here as soon as a customer asks for a return or withdraws from a purchase." msgstr "" #: views/dashboard.php:212 msgid "EU withdrawal checklist" msgstr "" #: views/dashboard.php:219 msgid "Fix" msgstr "" #: views/dashboard.php:224 msgid "A checklist, not legal advice: also mention the withdrawal function in your terms and your withdrawal policy." msgstr "" #: views/dashboard.php:229 msgid "Setup" msgstr "" #: views/dashboard.php:230 msgid "Finish setting up returns" msgstr "" #: views/dashboard.php:233 msgid "Create the Returns page, where guests start a return." msgstr "" #: views/dashboard.php:236 msgid "Add your return address. It's sent to customers when you approve a return." msgstr "" #: views/dashboard.php:239 msgid "Open settings" msgstr "" #. translators: %d: number of orders. #: views/dashboard.php:248 #, php-format msgid "%d withdrawal came in through WooCommerce's own form" msgid_plural "%d withdrawals came in through WooCommerce's own form" msgstr[0] "" msgstr[1] "" #: views/dashboard.php:251 msgid "These orders have WooCommerce's \"withdrawal requested\" flag and an order note, but no ReturnKit request. Handle them from the order screen." msgstr "" #: views/dashboard.php:252 msgid "Open orders" msgstr "" #: views/dashboard.php:259 msgid "Turn refunds into exchanges" msgstr "" #: views/dashboard.php:260 msgid "Let customers swap for another size or product, offer store credit with a bonus, send return labels, and see why items come back." msgstr "" #: views/dashboard.php:261 #: views/settings.php:380 msgid "See Pro features" msgstr "" #. translators: %s: amount. #: views/dashboard.php:268 #, php-format msgid "%s kept in the store" msgstr "" #: views/dashboard.php:271 msgid "Returns resolved as exchanges or store credit in the last 30 days, instead of refunds." msgstr "" #: views/header.php:24 msgid "ReturnKit sections" msgstr "" #: views/help.php:16 msgid "ReturnKit help" msgstr "" #: views/help.php:21 msgid "How a return works" msgstr "" #: views/help.php:24 msgid "The customer asks" msgstr "" #: views/help.php:24 msgid "From My Account → Returns, the button on their order, the link in their order email, or the Returns page (guests get a secure link by email)." msgstr "" #: views/help.php:25 msgid "You approve" msgstr "" #: views/help.php:25 msgid "The customer is emailed your return instructions and address, with their return number." msgstr "" #: views/help.php:26 msgid "The parcel arrives" msgstr "" #: views/help.php:26 msgid "Mark the items received. Stock goes back up unless you untick it." msgstr "" #: views/help.php:27 msgid "You refund" msgstr "" #: views/help.php:27 msgid "One click creates a WooCommerce refund for exactly those items, through the payment gateway when it supports it. The customer is told." msgstr "" #: views/help.php:34 msgid "The EU withdrawal function" msgstr "" #: views/help.php:35 msgid "Directive (EU) 2023/2673 added Article 11a to the Consumer Rights Directive, applying from 19 June 2026." msgstr "" #: views/help.php:38 msgid "A clearly labeled \"withdraw from contract here\" function, easy to find for the whole withdrawal period: the withdrawal page, the footer link or button, My Account and order emails." msgstr "" #: views/help.php:39 msgid "The customer gives their name, identifies the order and gives an email address. Logged-in customers pick the order and, if you allow it, single items." msgstr "" #: views/help.php:40 msgid "A separate \"confirm withdrawal\" step before anything is sent." msgstr "" #: views/help.php:41 msgid "An immediate acknowledgement email with the statement and the date and time it was received, also shown on screen." msgstr "" #: views/help.php:42 msgid "An audit log of every step, including when the acknowledgement was sent." msgstr "" #: views/help.php:44 msgid "ReturnKit gives you the tools; it isn't legal advice. Make sure your terms and withdrawal policy describe the function and any exceptions." msgstr "" #: views/help.php:49 msgid "Shortcodes" msgstr "" #: views/help.php:52 msgid "The Returns page: guest look-up, return form and request status." msgstr "" #: views/help.php:53 msgid "The withdrawal page: order picker, statement form and confirmation step." msgstr "" #: views/help.php:54 msgid "A \"Withdraw from contract here\" link for footers and legal pages. Optional: label=\"…\" class=\"…\"." msgstr "" #: views/help.php:56 msgid "Templates can be overridden by copying them from plugins/returnkit/templates/ to yourtheme/woocommerce/returnkit/." msgstr "" #: views/help.php:62 msgid "Questions" msgstr "" #: views/help.php:66 msgid "WooCommerce has its own withdrawal form. Do I need both?" msgstr "" #: views/help.php:67 msgid "No. WooCommerce 11.1 added a basic form (WooCommerce → Settings → Advanced → Features → Order withdrawal). ReturnKit covers the same requirements and adds order and item selection, spam protection, statuses and an audit log. Keep one switched on so customers don't find two forms; ReturnKit warns you if both are on." msgstr "" #: views/help.php:70 msgid "Can a guest see someone else's order?" msgstr "" #: views/help.php:71 msgid "No. The Returns page never shows an order for an order number and email alone; it emails a secure link to the order's email address. Links carry WooCommerce's secret order key, the same one used in its own order emails." msgstr "" #: views/help.php:74 msgid "What if a withdrawal doesn't match any order?" msgstr "" #: views/help.php:75 msgid "It's still recorded and acknowledged, because the customer's statement is valid even with a typo in the order number. It's flagged \"No matching order\" so you can link it to the right order from the request screen." msgstr "" #: views/help.php:78 msgid "Do refunds include shipping?" msgstr "" #: views/help.php:79 msgid "The suggested refund covers the items as paid, after discounts and with tax. After a withdrawal from the whole order, delivery costs are included too, as the law requires; you can change the amount before refunding." msgstr "" #: views/help.php:82 msgid "What happens to my data if I uninstall?" msgstr "" #: views/help.php:83 msgid "Deleting the plugin removes its tables and settings. Order notes and WooCommerce refunds stay with the orders, and the Returns and withdrawal pages stay so you can decide what to do with them." msgstr "" #: views/help.php:90 msgid "Need a hand?" msgstr "" #: views/help.php:91 msgid "The documentation covers every setting, the templates and the developer hooks." msgstr "" #: views/help.php:98 msgid "Back to settings" msgstr "" #: views/missing.php:15 msgid "Request not found" msgstr "" #: views/missing.php:18 msgid "That request doesn't exist. It may have been deleted." msgstr "" #: views/pro.php:16 msgid "Customers swap for another size, color or product. A higher price is paid through a normal checkout link; a lower one goes back as credit or a refund. You ship the new item from an order ReturnKit creates." msgstr "" #: views/pro.php:17 msgid "Offer credit instead of a refund, with an optional bonus. The balance lives on the customer's account and applies itself at checkout." msgstr "" #: views/pro.php:18 msgid "Attach a prepaid label to a request. It goes out with the approval email and the customer downloads it from the portal." msgstr "" #: views/pro.php:19 #: views/pro/insights.php:25 msgid "Return insights" msgstr "" #: views/pro.php:19 msgid "Return rate by product, top reasons, refunds versus exchanges, and how much was kept in the store, with CSV export." msgstr "" #: views/pro.php:20 msgid "Frequent-returner flags" msgstr "" #: views/pro.php:20 msgid "Flag customers who return too often, and hold their requests for review. Uses CardFence's fraud signals when it's installed." msgstr "" #: views/pro.php:21 msgid "Approve low-value requests for chosen reasons straight away, so customers get instructions without waiting." msgstr "" #: views/pro.php:25 msgid "ReturnKit Pro" msgstr "" #: views/pro.php:31 msgid "Turn refunds into exchanges and store credit" msgstr "" #: views/pro.php:32 msgid "Everything in the free plugin stays free: the returns portal, refunds, and the EU withdrawal function. Pro adds the tools that keep the money in your store." msgstr "" #: views/pro.php:33 msgid "Upgrade to Pro" msgstr "" #: views/pro.php:47 msgid "Licensing isn't connected on this site yet; the upgrade link opens this page." msgstr "" #: views/pro/insights.php:28 msgid "Period" msgstr "" #. translators: %d: days. #: views/pro/insights.php:33 #, php-format msgid "Last %d days" msgstr "" #. translators: 1: units, 2: withdrawals. #: views/pro/insights.php:46 #, php-format msgid "%1$s units · %2$s withdrawals" msgstr "" #: views/pro/insights.php:51 msgid "Refunded" msgstr "" #. translators: %s: amount. #: views/pro/insights.php:56 #, php-format msgid "of %s requested" msgstr "" #: views/pro/insights.php:61 msgid "Kept in the store" msgstr "" #. translators: 1: credit, 2: exchanges. #: views/pro/insights.php:66 #, php-format msgid "%1$s credit · %2$s exchanges" msgstr "" #: views/pro/insights.php:71 msgid "Days to close" msgstr "" #. translators: %s: amount. #: views/pro/insights.php:76 #, php-format msgid "credit spent again: %s" msgstr "" #: views/pro/insights.php:84 msgid "Why items come back" msgstr "" #: views/pro/insights.php:84 msgid "units" msgstr "" #: views/pro/insights.php:97 #: views/pro/insights.php:153 msgid "No returns in this period." msgstr "" #: views/pro/insights.php:102 msgid "Requests by type" msgstr "" #: views/pro/insights.php:107 msgid "Store credit issued" msgstr "" #: views/pro/insights.php:115 msgid "Most returned products" msgstr "" #: views/pro/insights.php:117 msgid "Return rates appear once WooCommerce Analytics has order data." msgstr "" #: views/pro/insights.php:120 #: views/requests.php:65 msgid "Export CSV" msgstr "" #: views/pro/insights.php:127 msgid "Product" msgstr "" #: views/pro/insights.php:128 msgid "Units returned" msgstr "" #: views/pro/insights.php:129 #: views/request.php:81 #: views/requests.php:94 msgid "Value" msgstr "" #: views/pro/insights.php:131 msgid "Return rate" msgstr "" #: views/pro/insights.php:133 msgid "Top reason" msgstr "" #. translators: %s: where the request came from. #: views/request.php:70 #, php-format msgid "via %s" msgstr "" #. translators: %s: refund, store credit or exchange. #: views/request.php:72 #, php-format msgid "wants: %s" msgstr "" #. translators: %s: amount. #: views/request.php:87 #, php-format msgid "%s refunded" msgstr "" #. translators: %s: amount. #: views/request.php:95 #, php-format msgid "%s in store credit" msgstr "" #: views/request.php:107 msgid "Withdrawal statement" msgstr "" #. translators: %s: date and time with timezone. #: views/request.php:111 #, php-format msgid "Received %s. This is the customer's statement exactly as submitted; it can't be edited." msgstr "" #: views/request.php:118 msgid "Order given" msgstr "" #: views/request.php:119 msgid "Some items" msgstr "" #: views/request.php:121 msgid "Items described" msgstr "" #: views/request.php:127 msgid "No order matched the number and email given. Link it to the right order:" msgstr "" #: views/request.php:129 msgid "Link order" msgstr "" #: views/request.php:145 msgid "Paid each" msgstr "" #. translators: %d: units restocked. #: views/request.php:181 #, php-format msgid "(%d restocked)" msgstr "" #: views/request.php:191 #: views/request.php:195 msgid "Customer's note:" msgstr "" #: views/request.php:208 msgid "History" msgstr "" #: views/request.php:217 #: views/request.php:267 #: views/requests.php:91 msgid "Customer" msgstr "" #: views/request.php:218 msgid "Staff" msgstr "" #: views/request.php:228 msgid "to customer" msgstr "" #: views/request.php:230 msgid "private note" msgstr "" #. translators: %s: IP address. #: views/request.php:244 #, php-format msgid "IP %s" msgstr "" #: views/request.php:255 msgid "Add a note" msgstr "" #: views/request.php:256 msgid "Add a note…" msgstr "" #: views/request.php:258 msgid "Email it to the customer" msgstr "" #: views/request.php:259 msgid "Add note" msgstr "" #: views/request.php:283 msgid "Account" msgstr "" #: views/request.php:283 msgid "View profile" msgstr "" #: views/request.php:286 msgid "See what the customer sees" msgstr "" #: views/request.php:291 msgid "Next step" msgstr "" #: views/request.php:295 msgid "Accept and send return instructions" msgstr "" #: views/request.php:295 msgid "Approve and send return instructions" msgstr "" #: views/request.php:302 msgid "No return address is set. Write where to send the parcel in the message above, or" msgstr "" #: views/request.php:303 msgid "add your return address" msgstr "" #: views/request.php:306 msgid "Digital items only: nothing to send back, so no return instructions are sent." msgstr "" #: views/request.php:308 msgid "Accept withdrawal" msgstr "" #: views/request.php:308 msgid "Approve return" msgstr "" #: views/request.php:315 msgid "Mark items received" msgstr "" #: views/request.php:324 msgid "Put received items back in stock" msgstr "" #: views/request.php:325 msgid "Mark received" msgstr "" #: views/request.php:332 msgid "Refund and complete" msgstr "" #: views/request.php:336 msgid "The customer described the items in words. Check the order, then enter the amount to refund." msgstr "" #: views/request.php:338 msgid "Amount to refund" msgstr "" #. translators: %s: amount. #: views/request.php:348 #, php-format msgid "Include delivery costs (%s)" msgstr "" #: views/request.php:352 msgid "After a withdrawal from the whole order, standard delivery costs must be refunded too." msgstr "" #. translators: %s: payment method title. #: views/request.php:360 #, php-format msgid "Refund through %s" msgstr "" #: views/request.php:362 msgid "This payment method can't refund automatically: refund the customer yourself, then record it here." msgstr "" #: views/request.php:386 msgid "Complete without refunding here" msgstr "" #: views/request.php:389 msgid "For requests settled another way, for example refunded outside WooCommerce or replaced by hand." msgstr "" #: views/request.php:392 msgid "Complete" msgstr "" #: views/request.php:399 msgid "Mark as not eligible" msgstr "" #: views/request.php:399 msgid "Decline" msgstr "" #: views/request.php:402 msgid "Reason, sent to the customer" msgstr "" #: views/request.php:405 msgid "A withdrawal made in time needs no reason and can't be refused. Only use this when the right of withdrawal doesn't apply, for example for an excluded product or a business customer." msgstr "" #: views/request.php:407 msgid "Mark not eligible" msgstr "" #: views/request.php:407 msgid "Decline request" msgstr "" #: views/request.php:427 msgid "Delete request" msgstr "" #: views/request.php:428 msgid "For spam or duplicates. Refunds and stock changes already made stay as they are." msgstr "" #: views/request.php:432 msgid "Delete" msgstr "" #. translators: %s: number of requests. #: views/requests.php:42 #, php-format msgid "%s request" msgid_plural "%s requests" msgstr[0] "" msgstr[1] "" #: views/requests.php:54 msgid "All types" msgstr "" #: views/requests.php:59 msgid "Search requests" msgstr "" #: views/requests.php:60 msgid "Request, order, name or email" msgstr "" #: views/requests.php:61 msgid "Search" msgstr "" #: views/requests.php:70 msgid "Filter by status" msgstr "" #: views/requests.php:71 msgid "All" msgstr "" #: views/requests.php:80 msgid "Flagged" msgstr "" #: views/requests.php:84 msgid "No requests match these filters." msgstr "" #: views/requests.php:84 msgid "No requests yet." msgstr "" #: views/requests.php:134 #: views/settings.php:296 msgid "Pages" msgstr "" #: views/settings.php:147 msgid "Nothing to choose from yet." msgstr "" #: views/settings.php:171 msgid "— None —" msgstr "" #: views/settings.php:197 msgid "ReturnKit settings" msgstr "" #: views/settings.php:207 msgid "Your own returns policy: which orders and items customers can send back, and for how long." msgstr "" #: views/settings.php:210 msgid "Online returns" msgstr "" #: views/settings.php:210 msgid "Customers request returns from My Account and the Returns page." msgstr "" #: views/settings.php:211 msgid "Return period" msgstr "" #: views/settings.php:211 msgid "How long after the period starts a return can be requested." msgstr "" #: views/settings.php:214 #: views/settings.php:265 msgid "The period starts" msgstr "" #: views/settings.php:218 #: views/settings.php:269 msgid "When the order is completed" msgstr "" #: views/settings.php:218 msgid "Usually when it ships or is delivered" msgstr "" #: views/settings.php:219 #: views/settings.php:270 msgid "When the order is placed" msgstr "" #: views/settings.php:219 msgid "Simple, but shorter for slow deliveries" msgstr "" #: views/settings.php:222 msgid "Order statuses that can be returned" msgstr "" #: views/settings.php:223 msgid "Guest returns" msgstr "" #: views/settings.php:223 msgid "Customers who checked out without an account can return items through a secure link from their order email or the Returns page." msgstr "" #: views/settings.php:223 #: views/settings.php:289 #: views/settings.php:290 #: views/settings.php:315 #: views/settings.php:359 msgid "Recommended" msgstr "" #: views/settings.php:224 msgid "Ask for a reason" msgstr "" #: views/settings.php:224 msgid "Customers choose a reason for each item. Withdrawals never need one." msgstr "" #: views/settings.php:225 msgid "Reasons" msgstr "" #: views/settings.php:225 msgid "One per line, in the order customers see them." msgstr "" #: views/settings.php:231 msgid "Items that can't be returned" msgstr "" #: views/settings.php:232 msgid "These apply to returns only, not to EU withdrawals. Single products can also be marked under Product data → Advanced." msgstr "" #: views/settings.php:235 msgid "Digital and virtual products" msgstr "" #: views/settings.php:236 msgid "Items bought on sale" msgstr "" #: views/settings.php:236 msgid "Bought below the regular price. A coupon doesn't count as a sale." msgstr "" #: views/settings.php:237 msgid "Categories" msgstr "" #: views/settings.php:243 msgid "Sending items back and refunds" msgstr "" #: views/settings.php:244 msgid "Shown to the customer and emailed when you approve a request." msgstr "" #: views/settings.php:247 msgid "Return instructions" msgstr "" #: views/settings.php:247 msgid "Leave empty to use the default text." msgstr "" #: views/settings.php:248 msgid "Return address" msgstr "" #: views/settings.php:249 msgid "Restock returned items" msgstr "" #: views/settings.php:249 msgid "Ticked by default when you mark items received or refund. Leave stock alone for damaged items by unticking it on the request." msgstr "" #: views/settings.php:250 msgid "Refund through the payment gateway" msgstr "" #: views/settings.php:250 msgid "Ticked by default when the payment method supports automatic refunds (Stripe, PayPal, WooPayments …)." msgstr "" #: views/settings.php:256 msgid "EU withdrawal function" msgstr "" #: views/settings.php:257 msgid "Since 19 June 2026, online shops selling to EU consumers need a \"withdraw from contract\" button, a \"confirm withdrawal\" step and an immediate acknowledgement email with the date and time (Directive (EU) 2023/2673). ReturnKit provides all three, plus an audit log." msgstr "" #: views/settings.php:260 msgid "Withdrawal function" msgstr "" #: views/settings.php:260 msgid "Required in the EU" msgstr "" #: views/settings.php:261 msgid "Withdrawal period" msgstr "" #: views/settings.php:261 msgid "At least 14 days by law. Use more if your terms offer more." msgstr "" #: views/settings.php:262 msgid "Extra days for delivery" msgstr "" #: views/settings.php:262 msgid "The legal period runs from delivery. If orders are completed when they ship, add your usual delivery time. Only used when the period starts at completion." msgstr "" #: views/settings.php:266 msgid "Customers can always withdraw before the period starts, for example while the order is still processing." msgstr "" #: views/settings.php:269 msgid "Plus the extra days above" msgstr "" #: views/settings.php:270 msgid "Generous: never too early" msgstr "" #: views/settings.php:275 msgid "After the period" msgstr "" #: views/settings.php:279 msgid "Accept and flag it" msgstr "" #: views/settings.php:279 msgid "You decide; the store can't know the delivery date" msgstr "" #: views/settings.php:280 msgid "Don't accept" msgstr "" #: views/settings.php:280 msgid "The form explains the period has ended" msgstr "" #: views/settings.php:283 msgid "Order statuses that can be withdrawn from" msgstr "" #: views/settings.php:284 msgid "Withdraw from single items" msgstr "" #: views/settings.php:284 msgid "Customers can pick items and quantities instead of the whole order." msgstr "" #: views/settings.php:285 msgid "Categories without a right of withdrawal" msgstr "" #: views/settings.php:285 msgid "Only for legal exceptions, such as sealed hygiene goods, made-to-order or perishable items. Your terms must say so." msgstr "" #: views/settings.php:286 msgid "Button label" msgstr "" #: views/settings.php:286 msgid "The law asks for \"withdraw from contract here\" or an equally clear wording." msgstr "" #: views/settings.php:287 msgid "Confirmation button label" msgstr "" #: views/settings.php:287 msgid "The law asks for \"confirm withdrawal\" or an equally clear wording." msgstr "" #: views/settings.php:288 msgid "Link in the site footer" msgstr "" #: views/settings.php:288 msgid "The function must be easy to find. Turn this on, or add the withdrawal page to your footer menu, or place [returnkit_withdrawal_button] in your footer." msgstr "" #: views/settings.php:289 msgid "Button on orders in My Account" msgstr "" #: views/settings.php:290 msgid "Links in order emails" msgstr "" #: views/settings.php:290 msgid "Adds the withdrawal link (and the return link on completed orders) to WooCommerce's processing, on-hold and completed order emails, and to invoices sent from the order screen." msgstr "" #: views/settings.php:297 msgid "The Returns page holds [returnkit_portal], the withdrawal page [returnkit_withdrawal]. Both were created on activation." msgstr "" #: views/settings.php:300 msgid "Returns page" msgstr "" #: views/settings.php:300 #: views/settings.php:301 msgid "View page" msgstr "" #: views/settings.php:301 msgid "Withdrawal page" msgstr "" #: views/settings.php:302 msgid "My Account address" msgstr "" #: views/settings.php:302 msgid "The part after /my-account/ for the Returns section." msgstr "" #: views/settings.php:305 msgid "Create missing pages" msgstr "" #: views/settings.php:311 msgid "Spam protection" msgstr "" #: views/settings.php:312 msgid "For the forms anyone can open without logging in: the withdrawal form, the guest look-up and guest return links. Invisible to customers." msgstr "" #: views/settings.php:315 msgid "Hidden bot trap" msgstr "" #: views/settings.php:315 msgid "A field people never see; bots fill it in." msgstr "" #: views/settings.php:316 msgid "Minimum time on the form" msgstr "" #: views/settings.php:316 msgid "Submissions faster than this are treated as bots." msgstr "" #: views/settings.php:316 msgid "seconds" msgstr "" #: views/settings.php:317 msgid "Submissions per IP address" msgstr "" #: views/settings.php:317 msgid "per hour" msgstr "" #: views/settings.php:320 msgid "Visitor IP address from" msgstr "" #: views/settings.php:321 msgid "Only choose a proxy header if your site really sits behind that proxy: anyone can send these headers to a site that doesn't." msgstr "" #: views/settings.php:324 msgid "Direct connection" msgstr "" #: views/settings.php:324 msgid "Default" msgstr "" #: views/settings.php:325 msgid "Cloudflare" msgstr "" #: views/settings.php:326 msgid "Proxy / load balancer" msgstr "" #: views/settings.php:327 msgid "Nginx proxy" msgstr "" #: views/settings.php:330 msgid "Cloudflare Turnstile" msgstr "" #: views/settings.php:330 msgid "A free, privacy-friendly challenge from Cloudflare. Create a site key and secret key in your Cloudflare dashboard under Turnstile. When it is on, visitors' browsers connect to Cloudflare on the public forms." msgstr "" #: views/settings.php:334 msgid "Site key" msgstr "" #: views/settings.php:335 msgid "Secret key" msgstr "" #: views/settings.php:342 msgid "Notifications and privacy" msgstr "" #. translators: %s: link to WooCommerce email settings. #: views/settings.php:348 #, php-format msgid "Customer emails use WooCommerce's email design and can be edited in WooCommerce → Settings → Emails." msgstr "" #: views/settings.php:357 msgid "Email the store about new requests" msgstr "" #: views/settings.php:358 msgid "Send to" msgstr "" #: views/settings.php:358 msgid "One address per line. Empty: the site admin email." msgstr "" #: views/settings.php:359 msgid "Shorten IP addresses" msgstr "" #: views/settings.php:359 msgid "Stores 192.168.1.0 instead of 192.168.1.23 with each request." msgstr "" #: views/settings.php:377 msgid "Keep more of the money that comes back" msgstr "" #: views/settings.php:378 msgid "ReturnKit Pro adds exchanges with the price difference handled, store credit with a bonus, return labels, return insights and frequent-returner flags." msgstr "" #: views/settings.php:387 msgid "Enjoying ReturnKit?" msgstr "" #: views/settings.php:388 msgid "A quick rating on WordPress.org helps other store owners find it, and keeps the free version improving." msgstr "" #: views/settings.php:390 msgid "Rate ReturnKit" msgstr "" #: views/settings.php:390 msgid "(opens in a new tab)" msgstr "" #: views/settings.php:395 msgid "Reset to recommended" msgstr "" #: views/settings.php:396 msgid "Save changes" msgstr ""