<?php
/**
 * Plain store email: new request.
 *
 * @package ReturnKit
 * @version 1.0.0
 *
 * @var \ReturnKit\Domain\Request $request            Request.
 * @var \WC_Order|null            $order              Order.
 * @var string                    $email_heading      Heading.
 * @var string                    $additional_content Additional content.
 * @var string                    $admin_url          Request in the admin.
 */

use ReturnKit\Domain\Labels;

defined( 'ABSPATH' ) || exit;

$rtkt_statement = (array) $request->meta( 'statement', array() );

echo "=================\n" . esc_html( wp_strip_all_tags( $email_heading ) ) . "\n=================\n\n";

echo esc_html(
	sprintf(
		/* translators: 1: customer name, 2: request type, 3: request number. */
		__( '%1$s submitted a %2$s request (%3$s).', 'returnkit' ),
		$request->name() ? $request->name() : $request->email(),
		Labels::type_lower( $request->type() ),
		$request->number()
	)
) . "\n\n";

if ( $order ) {
	/* translators: %s: order number. */
	echo esc_html( sprintf( __( 'Order: #%s', 'returnkit' ), $order->get_order_number() ) ) . "\n";
} else {
	/* translators: %s: order number as typed by the customer. */
	echo esc_html( sprintf( __( 'Order number given: %s (no matching order found)', 'returnkit' ), $rtkt_statement['order_number'] ?? '' ) ) . "\n";
}
/* translators: %s: email address. */
echo esc_html( sprintf( __( 'Email: %s', 'returnkit' ), $request->email() ) ) . "\n";
if ( $request->flags() ) {
	/* translators: %s: flags. */
	echo esc_html( sprintf( __( 'Flags: %s', 'returnkit' ), implode( ', ', array_map( array( Labels::class, 'flag' ), $request->flags() ) ) ) ) . "\n";
}
echo "\n";
if ( '' !== $request->note() ) {
	echo esc_html( $request->note() ) . "\n\n";
}
if ( ! empty( $rtkt_statement['details'] ) ) {
	echo esc_html__( 'Items as described by the customer:', 'returnkit' ) . "\n" . esc_html( $rtkt_statement['details'] ) . "\n\n";
}

wc_get_template( 'emails/plain/request-items.php', array( 'request' => $request ), 'woocommerce/returnkit/', RTKT_DIR . 'templates/' );

echo esc_html__( 'Review the request:', 'returnkit' ) . ' ' . esc_url( $admin_url ) . "\n\n";

if ( $additional_content ) {
	echo esc_html( wp_strip_all_tags( wptexturize( $additional_content ) ) ) . "\n\n";
}
// phpcs:ignore WordPress.NamingConventions.PrefixAllGlobals.NonPrefixedHooknameFound -- WooCommerce's own hook.
echo wp_kses_post( apply_filters( 'woocommerce_email_footer_text', get_option( 'woocommerce_email_footer_text' ) ) );