<?php
/**
 * Plain customer email: request update.
 *
 * @package ReturnKit
 * @version 1.0.0
 *
 * @var \ReturnKit\Domain\Request $request            Request.
 * @var string                    $event              Event.
 * @var string                    $message            Message from the store.
 * @var array                     $data               Extra data.
 * @var string                    $instructions       Return instructions.
 * @var string                    $address            Return address.
 * @var string                    $email_heading      Heading.
 * @var string                    $additional_content Additional content.
 * @var string                    $view_url           Request page.
 */

defined( 'ABSPATH' ) || exit;

$rtkt_withdrawal = $request->is_withdrawal();

echo "=================\n" . esc_html( wp_strip_all_tags( $email_heading ) ) . "\n=================\n\n";

/* translators: %s: customer name. */
echo esc_html( sprintf( __( 'Hi %s,', 'returnkit' ), $request->name() ? $request->name() : __( 'there', 'returnkit' ) ) ) . "\n\n";

switch ( $event ) {
	case 'approved':
		if ( $rtkt_withdrawal ) {
			/* translators: %s: request number. */
			$rtkt_text = sprintf( __( 'Your withdrawal %s has been accepted. Please send the items back as described below.', 'returnkit' ), $request->number() );
		} else {
			/* translators: %s: request number. */
			$rtkt_text = sprintf( __( 'Good news: your return %s has been approved. Please send the items back as described below.', 'returnkit' ), $request->number() );
		}
		break;
	case 'received':
		/* translators: %s: request number. */
		$rtkt_text = sprintf( __( 'We\'ve received the items for %s. We\'ll complete your request shortly.', 'returnkit' ), $request->number() );
		break;
	case 'completed':
		if ( 'refunded' === ( $data['outcome'] ?? '' ) && ! empty( $data['amount'] ) ) {
			/* translators: 1: request number, 2: amount. */
			$rtkt_text = sprintf( ( ! empty( $data['gateway'] ) ? __( 'Your request %1$s is complete. We\'ve refunded %2$s to your original payment method; depending on your bank it can take a few days to appear.', 'returnkit' ) : __( 'Your request %1$s is complete. We\'ve refunded %2$s.', 'returnkit' ) ), $request->number(), wp_strip_all_tags( wc_price( (float) $data['amount'], array( 'currency' => $request->currency() ) ) ) );
		} else {
			/* translators: %s: request number. */
			$rtkt_text = sprintf( __( 'Your request %s is complete.', 'returnkit' ), $request->number() );
		}
		break;
	case 'rejected':
		if ( $rtkt_withdrawal ) {
			/* translators: %s: request number. */
			$rtkt_text = sprintf( __( 'We\'ve reviewed your withdrawal %s and can\'t accept it, for the reason below.', 'returnkit' ), $request->number() );
		} else {
			/* translators: %s: request number. */
			$rtkt_text = sprintf( __( 'We\'ve reviewed your return request %s and unfortunately can\'t accept it, for the reason below.', 'returnkit' ), $request->number() );
		}
		break;
	default:
		/* translators: %s: request number. */
		$rtkt_text = sprintf( __( 'We have a message about your request %s:', 'returnkit' ), $request->number() );
}
echo esc_html( html_entity_decode( $rtkt_text, ENT_QUOTES, 'UTF-8' ) ) . "\n\n";

if ( '' !== $message ) {
	echo esc_html( $message ) . "\n\n";
}

if ( 'approved' === $event && ( '' !== $instructions || '' !== $address ) ) {
	echo esc_html__( 'How to send your items back', 'returnkit' ) . "\n-----------------\n";
	if ( '' !== $instructions ) {
		echo esc_html( $instructions ) . "\n\n";
	}
	/* translators: %s: request number. */
	echo esc_html( sprintf( __( 'Please write %s on the parcel or include it inside.', 'returnkit' ), $request->number() ) ) . "\n\n";
	if ( '' !== $address ) {
		echo esc_html__( 'Send the parcel to:', 'returnkit' ) . "\n" . esc_html( $address ) . "\n\n";
	}
}

do_action( 'rtkt_email_update_after', $request, $event, true );

wc_get_template( 'emails/plain/request-items.php', array( 'request' => $request ), 'woocommerce/returnkit/', RTKT_DIR . 'templates/' );

echo esc_html__( 'View your request:', 'returnkit' ) . ' ' . esc_url( $view_url ) . "\n\n";

if ( $additional_content ) {
	echo esc_html( wp_strip_all_tags( wptexturize( $additional_content ) ) ) . "\n\n";
}
// phpcs:ignore WordPress.NamingConventions.PrefixAllGlobals.NonPrefixedHooknameFound -- WooCommerce's own hook.
echo wp_kses_post( apply_filters( 'woocommerce_email_footer_text', get_option( 'woocommerce_email_footer_text' ) ) );